Process Technician

Company: MCC
Location: Portsmouth
Posted on: January 14, 2026

Job Description:

Overview: We are seeking a Process Technician to support operations at a single manufacturing site and across customer locations. This role is critical in ensuring smooth onboarding of new jobs, validating processes handed off by R\&D, and maintaining sustainable production practices. Additionally, the Process Technician will provide technical support to ensure products remain in spec, lead quality and efficiency improvements, and assist with new product development initiatives. The ideal candidate will be highly organized, detail-oriented, and skilled at translating technical requirements into practical, repeatable processes while responding quickly to production challenges. Why work at MCC: Competitive Compensation Generous benefits package including medical, dental, vision, disability, life insurance, and 401(k) Paid Holidays: New Year's, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays Key Responsibilities: Job Onboarding: Lead the introduction of new products or jobs into production, ensuring readiness and alignment with plant capabilities. Training & Support: Develop and deliver training for floor personnel on new processes, equipment, and best practices. Process Validation: Confirm that R\&D handoffs are feasible and sustainable for long-term production. Technical Support: Provide proactive and reactive support to operators, ensuring products remain in spec and resolving issues quickly. Documentation & Standards: Create and maintain detailed process documentation, SOPs, and quality standards. Trials & Testing: Plan and execute trials to validate processes, troubleshoot issues, and optimize performance; conduct lab evaluations and comparative analysis with competitive products. Continuous Improvement: Identify opportunities to streamline workflows and enhance efficiency in label manufacturing and related operations. Customer Interaction: Support customer and MCC-sponsored new product development projects; participate in coater trials and customer visits, occasionally requiring on-site work across shifts. Quality Oversight: Maintain lab/testing equipment and calibrations; initiate raw material complaints (SNAR), track corrective actions, and manage quality holds. Qualifications: Bachelor’s degree in engineering or related field (or equivalent experience); 2- or 4-year degree or 2–4 years of related experience/training acceptable. Experience in manufacturing environments, preferably in labels or similar industries. Strong problem-solving skills and ability to manage multiple priorities. Math skills (including Algebra) and knowledge of printing/converting materials and technologies. Excellent communication and training skills; ability to write reports, business correspondence, and procedure manuals. Ability to travel for internal and customer visits and trials. Other Considerations: Occasional lifting of rolls/samples up to 40–45 lbs. Work around coating and slitting equipment; safety shoes may be required. Professional attire for customer visits; flexible hours for multi-shift coverage. AppcastOPT For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations. MCC combines global reach with the personalized touch of local service through our network of facilities across 25 countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com . If you need assistance or an accommodation in applying, please contact our Human Resources Department at recruiting@mcclabel.com . Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Keywords: MCC, Rocky Mount , Process Technician, Science, Research & Development , Portsmouth, North Carolina