RockyMountRecruiter
the smart solution for Rocky Mount jobs

Call Center Agents

Company: Mommy jobs online
Location: Rocky Mount
Posted on: January 18, 2019

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLElizabeth on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy jobs online, Rocky Mount , Call Center Agents, Sales , Rocky Mount, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Senior Instructional Designer - Sales Operations
Description: Client Reference Code: 228223-2 Do you have a passion for creating training that affects employee success and customer satisfaction Make your next career step and enter the world of technology and entertainment (more...)
Company: Spectrum
Location: Raleigh
Posted on: 02/16/2019

Automotive Tool Sales / Route - Full Training
Description: Build a Great Career and a Great Life. Feel the freedom independence of managing your own protected route selling our National brands.-- Join our team today as an Automotive Tool Sales / Route with (more...)
Company: Mac Tools
Location: Burlington
Posted on: 02/16/2019

Automotive Tool Sales / Route - Full Training
Description: Build a Great Career and a Great Life. Feel the freedom independence of managing your own protected route selling our National brands.-- Join our team today as an Automotive Tool Sales / Route with (more...)
Company: Mac Tools
Location: Greenville
Posted on: 02/16/2019


Life Insurance Agent (Remote) - No marketing costs
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. br br Ours is the first and only platform to pair top insurance agents with data-driven technology (more...)
Company: Assurance
Location: Raleigh
Posted on: 02/16/2019

Recruiters and Sales Professionals - PT/FT
Description: Nationwide discount benefits company is in search of Recruiters and Sales Professionals to help others work for
Company: Freedom at Home Team / Ameriplan
Location: Durham
Posted on: 02/16/2019

Sales Associate, Alamance Crossing
Description: POSITION SUMMARY: br br At Talbots, we help our customers look and feel their best. The Talbots Sales Support Associate SSA creates exceptional customer experiences and enables others on the team (more...)
Company: Talbots
Location: Burlington
Posted on: 02/16/2019

State Farm Insurance Agent
Description: The Agent Opportunity br br We look for people who: br br Want to make a positive difference in people's lives and in their community br Want a career that is both personally and financially (more...)
Company: State Farm
Location: Raleigh
Posted on: 02/16/2019

Automotive Tool Sales / Route - Full Training
Description: Build a Great Career and a Great Life. Feel the freedom independence of managing your own protected route selling our National brands.-- Join our team today as an Automotive Tool Sales / Route with (more...)
Company: Mac Tools
Location: Rocky Mount
Posted on: 02/16/2019

Life Insurance Agent (Remote) - Free leads
Description: Join ASSURANCE, and access our leading edge insurance selling platform as an independent, licensed agent. Ours is the first and only platform to pair top insurance agents with data-driven technology to (more...)
Company: Assurance
Location: Greenville
Posted on: 02/16/2019

Seasonal Partner Services Representative
Description: Our team is passionate about helping people go skiing and snowboarding more often The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise (more...)
Company: Mommy Jobs Online
Location: Raleigh
Posted on: 02/16/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Rocky Mount RSS job feeds