LEAD SALES ASSOCIATE-FT
Company: Dollar General
Location: Manson
Posted on: November 17, 2023
Job Description:
Company Overview: Dollar General Corporation has been delivering
value to shoppers for more than 80 years. Dollar General helps
shoppers Save time. Save money. Every day.-- by offering products
that are frequently used and replenished, such as food, snacks,
health and beauty aids, cleaning supplies, basic apparel,
housewares and seasonal items at everyday low prices in convenient
neighborhood locations. Dollar General operated 17,266 stores in 46
states as of February 26, 2021. Learn more about Dollar General at
www.dollargeneral.com. Job Details: GENERAL SUMMARY:----Function as
a Cashier and/or Stocker and act in a lead capacity in the absence
of the Store Manager or Assistant Store Manager.-- Assist in
setting and maintaining plan-o-grams and programs.-- Provide
exemplary customer service.-- Perform other duties as necessary to
maximize profitability, customer satisfaction, and teamwork, while
protecting company assets and reducing losses.--DUTIES and
ESSENTIAL JOB FUNCTIONS: --
- Unload trucks according to the prescribed process for the
store.
- Follow company work processes to receive, open and unpack
cartons and totes.
- Stock merchandise; rotate and face merchandise on shelves and
build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories, following prescribed
ordering practices, as assigned by the Store Manager.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors;
clean restroom and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register
countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total
customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk
displays.
- Help to maintain a clean, well-organized store and facilitate a
safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures as outlined in the
Standard Operating Procedures manual, Employee Handbook, and
company communications.
- Open and/or close the store under specific direction of the
Area Manager.In the Absence of the Store Manager or Assistant Store
Manager:
- Authorize and sign for refunds and overrides; count register;
make bank deposits.
- Assist in maintaining strict cashier accountability, key
control, and adherence to company security practices and cash
control procedures.
- Monitor cash levels and make appropriate drawer pulls as
directed by the Store Manager.
- Monitor cameras for unusual activities (customers and
employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to
guidelines and deadlines as assigned. Qualifications: --KNOWLEDGE
and SKILLS:--
- Ability to perform mathematical calculations such as addition,
subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier
accountability and deposit control.
- Ability to perform IBM cash register functions.
- Knowledge of cash, facility and safety control policies and
practices.
- Effective interpersonal and oral & written communication
skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise
presentation guidance.WORK EXPERIENCE and/or EDUCATION:
- High school diploma or equivalent and six months of supervisory
experience (or related experience/training) preferred.WORKING
CONDITIONS
- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out
station, stock merchandise and unload trucks; which may also
require the ability to push and/or pull rolltainers for stocking
merchandise
- Frequent handling of merchandise and equipment such as handheld
scanners, pricing guns, box cutters, merchandise containers,
two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional
lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six
feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to
make bank deposits, attend management meetings and travel to other
Dollar General stores.Relocation assistance is not available for
this position. Dollar General Corporation is an equal opportunity
employer.
Keywords: Dollar General, Rocky Mount , LEAD SALES ASSOCIATE-FT, Sales , Manson, North Carolina
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