Detection & Investigation Analyst Senior - Loss Avoidance
Company: PNC Financial Services Group
Location: Rocky Mount
Posted on: November 11, 2019
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. As a Detection &
Investigation Analyst Senior within PNC's Loss Avoidance
organization, you will be based in Rocky Mount, NC or Louisville,
The scheduled hours for this position are Friday-Tuesday
Fraud experience is preferred.
- Reviews and investigates customer cases, reports, and work for
potential and actual loss; minimizes fraud, AML and/or
organizational risk. Responsible for early detection of suspicious
activity, control and prevention of losses.
- Researches and analyzes bank activities and reports to detect
and prevent possible fraudulent and suspicious activities.
- Uses defined research procedures to identify and resolve
issues. Starts to identify trends.
- Follows standards and practices to mitigate fraud, AML and
other risk exposure and loss. Shares best practices amongst the
team and/or service partners.
- Prepares and maintains appropriate documentation of analysis
performed and coordinates with internal or external stakeholders as
PNC Employees take pride in our reputation and to continue building
upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices
that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the
risks associated with their business objectives and activities to
ensure they adhere to and support PNC's Enterprise Risk Management
CompetenciesAnti-money Laundering/Sanctions Policies and Procedures
Knowledge of and ability to prevent or report money laundering and
Sanctions-related activities in banking and financial services
Business Ethics Knowledge of practices, behaviors, applicable laws,
rules, and regulations governing proper business conduct; ability
to demonstrate ethical behavior in diverse situations.
Business Process Improvement Knowledge of and ability to use
methods for identifying, evaluating, introducing and implementing
more efficient approaches to performing business related
Decision Making and Critical Thinking Understanding of the issues
related to the decision-making process; ability to analyze
situations fully and accurately, and reach productive
Effective Communications Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Fraud Detection and Prevention Knowledge of and ability to utilize
processes, tools, and techniques for detecting, addressing and
preventing fraudulent situations.
Information Capture Knowledge of the processes and the ability to
identify, capture and document relevant business information in an
auditable, organized, understandable and easily retrievable
Operational Risk Knowledge of policies and processes for
operational risk management; ability to use tools, data, and best
practices to identify, assess, and manage operational risk
Problem Solving Knowledge of approaches, tools, techniques for
recognizing, anticipating, and resolving organizational,
operational or process problems; ability to apply this knowledge
appropriately to diverse situations.
Standard Operating Procedures Knowledge of and ability to design,
implement and evaluate standard operating procedures affecting
daily and strategic business operations in order to increase
Roles at this level typically require an Associates or equivalent
degree as well as related experience or product knowledge to
accomplish primary duties. Typically requires 3+ years experience.
In lieu of a degree, a comparable combination of education and
experience (including military service) may be considered.
Disability Accommodations Statement
The PNC workplace is inclusive and supportive of individual needs.
If you have a physical or other impairment that might require an
accommodation, including technical assistance with the PNC Careers
website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday -
Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Keywords: PNC Financial Services Group, Rocky Mount , Detection & Investigation Analyst Senior - Loss Avoidance, Professions , Rocky Mount, North Carolina
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