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Product Support Technician

Company: Cummins, Inc.
Location: Rocky Mount
Posted on: October 28, 2018

Job Description:

Product Support Technician Description Cummins is a place big enough to coach and develop a global workforce and create the world's leading clean, engine technology. We're also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment. Learn more about this role and how you can begin Working Right . Our Engine Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you'll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience. This is an exciting opportunity in Rocky Mount, North Carolina for a Product Support Technician. Cummins USA is where you can work on industry leading engineering projects . Your impact will happen in these and other ways: Cummins is a place big enough to coach and develop a global workforce and create the world's leading clean, engine technology. We're also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment.Learn more about this role and how you can beginWorking Right.Our Engine Business Unit delivers reliable, durable, high performing products to our global partners. Working in an innovative space, you'll develop high tech solutions that will fuel your advanced career skill set and empower you to own your career. Our integrated businesses demand the talents and creativity of individuals with a wide range of skills and experience.This is an exciting opportunity in Rocky Mount, North Carolina for a Product Support Technician.Cummins USA is where you can work on industry leading engineering projects.Your impact will happen in these and other ways: Support operations in resolving product design or quality problems Work collaboratively with quality and operations teams to determine assignable causes and develop solutions. Attend daily production meetings and update operations on product engineering activities and progress Conduct design evaluations Coordinate part measurements and interpretation Complete VPCR (Value Package Change Request) to improve product design Write engineering releases, deviations, make design changes, modify prints, apply engineering standards, resolve option structure and compatibility issues, and perform fit checks Assist in design reviews and writing technical reports Coordinate project schedules, including ordering of prototype parts, assisting with fit checks, assisting with engine testing, and coordinating with functional areas within the plant Perform form, fit and function studies to ensure quality designs that meet all design requirements and space constraints Prepare technical data and complete documentation of work Communicate work and schedules with management, customers, engineers, and suppliers worldwide Help resolve build compatibility issues Support new product introduction + Able to work a flexible schedule, including nights (up to 25%), weekends and holidays as required Able to work a flexible schedule, including nights (up to 25%), weekends and holidays as required Qualifications Demonstrated interest inmechanical/electricalsystems Require a 2yeartechnicaldegreewith course work thatpreferablyincludes:basicmanufacturingprocesses,drafting/printreading,businesswriting, basicphysics,algebra,trigonometry,andbasicstatistics. Equivalent experience may be substituted for a 2 year technical degree. Requireworkingknowledgeof blue print reading,basiccomputerskills,and basicbusinesswriting. Desireknowledgeofenginetheory&operation,basicmanufacturingprocesses,basicquality control,and MicrosoftOfficesoftware Experience/Interest in 3D modeling and a willingness to learn engineering evaluation techniques Demonstrated effective verbal and written communication skills Knowledge of problem solving tools Strong background/ability to learn Geometric Dimensioning & Tolerancing (GD&T) Performance Skills ProblemSolving:Abilitytogather data,applyengineeringtheory,andfollowalogicalthought process in analyzing problems.Abilitytoformulatepracticalsolutionsthroughtheeffectiveuse of:data,observations,analysis,creativity, andinputfromothers. Commitmentto Task:Abilitytoformulate,start,andpersist,withspecificcourses of actionwhileexhibitinghighmotivation,purpose, and a sense ofurgency.Abilityto definerealisticspecificgoals,makedeliberatecommitments,andmeetthem. Written/Spoken Communication: Abilityto listen & perceivebothtechnicaland personal aspects ofproblemsforfullunderstandingof issues.Abilityto clearly document and presentinformationtodrivedecisionsandinfluence/persuadeothers Compensation and Benefit Base hourly rate commensurate with experience . Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits. Cummins and E-verify At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins today.careers.cummins.com Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team:http://connect.find.ly/cummins Job ENGINEERING Primary Location United States-North Carolina-Rocky Mount-US, NC, Rocky Mount, CDC Case-Cummins Job Type Shop Recruitment Job Type Shop Job Posting Oct 25, 2018, 9:26:11 AM Unposting Date Oct 26, 2018, 10:59:00 PM Req ID: 180003F8 Date posted: 10/26/2018

Keywords: Cummins, Inc., Rocky Mount , Product Support Technician, Professions , Rocky Mount, North Carolina

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