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Analyst, Credit

Company: McLane Company
Location: Rocky Mount
Posted on: September 23, 2022

Job Description:

Essential Functions:

  • Reconcile customer statements/billings
  • Minimize bad debt risk and maximize accounts receivable collections
  • Conduct collection calls to collect Accounts Receivables
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
  • Accountable for reducing delinquency for assigned accounts
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
  • Establish and maintain effective and cooperative working relationships with dealers and sales
  • Weekly and monthly reporting to direct supervisor
  • Monthly Delinquency notices
  • Processing monthly credit memos and the appropriate reporting
  • High volume phone calls to assigned delinquent customers
  • Reconcile customer disputes as they pertain to payment of outstanding balances that are due
    • Conduct credit checks on all customer, establish and manage limits
    • Make recommendations to improve quality of invoicing and collection procedures
    • Supervise all collection activity, and ensure the accounts are paid promptly
    • Ensure credit administrators are utilizing proper controls and complying with financial policies
    • Participate in the monthly period end reporting process
      • Required Skills and Abilities:
        • 3-5 years High Volume Corporate Collections experience.
        • Knowledge of Billing and Collections procedures
        • Accounts Receivable knowledge/experience a plus
        • Strong attention to detail, goal oriented
        • Commitment to excellent customer service
        • Excellent written and verbal communication abilities
        • Ability to prioritize and manage multiple responsibilities

Keywords: McLane Company, Rocky Mount , Analyst, Credit, Professions , Rocky Mount, North Carolina

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