Supervisor, Transportation

Company: McLane Company
Location: Rocky Mount
Posted on: June 19, 2022

Job Description:

JOB SUMMARY / GENERAL DESCRIPTION: This position is responsible for the dispatch operations in the Transportation Department. ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. A teammate in this position must have the ability to:

• Interpret and monitor compliance for policies, regulations, and best practices for the driver population including (logging hours of service regulations, delivery and credit policies, etc.).
• Fill routes based on driver availability daily using the standby and extra board lists and then develop and update driver and driver helper dispatch schedule daily.
• Provides input on hiring, firing, and performance of a large population of drivers.
• Set up daily tractor/trailer assignments for drivers.
• Provide work direction for a large group of drivers on a daily basis. May be the only person providing direction during certain times.
• Provide daily contact for customers, especially in the evening when customer service is not available. This includes resolving driver/store conflicts.
• Provides guidance for drivers to waiver from company policies or best practices (i.e. a customer wants to make a return outside company policy).
• Prepare daily records, communications, and maintain filing system for Driver Vehicle Inspection Reports and Department of Transportation (DOT) files.
• Complete transportation paperwork including route manifests, invoices, special customer notifications, maps etc.
• Understand DOT hours of service and ensure driver compliance.
• Verify equipment "readiness" with Transportation Shop.
• Call customers to inform them of variances in delivery times.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with drivers, customers, and managers.

Keywords: McLane Company, Rocky Mount , Supervisor, Transportation, Professions , Rocky Mount, North Carolina