Out of Branch Sls Assoc I (MLO)
Company: PNC Financial Services Group
Location: Rocky Mount
Posted on: July 31, 2019
At PNC, our people are our greatest differentiator and competitive
advantage in the markets we serve. We are all united in delivering
the best experience for our customers. As a(n) [position title]
within PNC's [name of division] organization, you will be based in
[city/state location of position].
- Builds the retail customer base through proactive, outbound
quality sales conversations. Creates customer loyalty and grows
customer share of wallet through a differentiated customer
- Sells the bank's products and services to existing and
prospective clients outside of branch in non-PNC locations,
demonstrating how PNC can help them achieve their financial goals.
Identifies and independently acts upon sales opportunities to
achieve assigned sales goals. Makes connections with PNC ecosystem
- Builds a strong pipeline of appointments for branch and
ecosystem partners. Demonstrates value for customers to continue a
deeper needs-based conversation to achieve financial
- Creates an exceptional customer experience at events in a
variety of external locations to drive desired acquisition,
customer loyalty and increased share of wallet.
- Understands PNC capabilities, educates and coaches customers on
- Selling at non-PNC locations requires reliable transportation
and ability to lift and carry as follows: - Transportation:
Associates must have access to reliable transportation (in most
locations, use of public transportation or ride sharing services is
not sufficient) to perform the following requirements: -Travel on
average to 2 4 activation/on-sites sites per day with promotional
materials (see below). Daily travel distance can exceed 50 miles
but will be limited to a defined geographic sales area. -Work
locations and times are generally set in advance, however, are
subject to change at any time. -Associates work at the
activation/on-sites sites without other PNC employees at least
30-50% of the time. - Lifting and Carrying: -Associates are
required to lift, carry and transport items that weigh up to 25
pounds each. -Items to be lifted, carried and transported include
up to three large boxes of marketing materials, collateral, and
other similar items as required.
PNC Employees take pride in our reputation and to continue building
upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices
that align customer needs and satisfaction as primary
considerations in all business decisions and able to leverage that
information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the
risks associated with their business objectives and activities to
ensure they adhere to and support PNC's Enterprise Risk Management
- To learn more about this and other opportunities on our
team.Watch this video.
CompetenciesAddressing Customer Needs Knowledge of and ability to
meet customer needs by offering appropriate products in an
Branch Banking Services Knowledge of the responsibilities, issues,
regulations, business practices, and operations of retail banking
branches; ability to provide qualified services to customers.
Customer Acquisition Knowledge of and ability to implement the
methods used to acquire new customer relationships.
Customer Experience Management. Implements the strategies and
techniques used to ensure that customers have a positive experience
with the organization and its products and services at every touch
Effective Communications Understanding of effective communication
concepts, tools and techniques; ability to effectively transmit,
receive, and accurately interpret ideas, information, and needs
through the application of appropriate communication behaviors.
Managing Multiple Priorities Ability to manage multiple concurrent
objectives, projects, groups, or activities, making effective
judgments as to prioritizing and time allocation.
Sales Closing and Agreements Knowledge of and the ability to close
deals and reach final sales agreements.
Sales Proposals and Presentations Knowledge of sales processes,
tools, and techniques; ability to prepare and present formal
recommendations for how the organization can meet the customer's
Selling. Applies knowledge of banking products and services to meet
customer needs and enable them to achieve their financial goals.
Identifies prospecting approaches to identify potential customers
and create opportunities to sell financial solutions and ideas to
Roles at this level typically require an Associates or equivalent
degree as well as related experience or product knowledge to
accomplish primary duties. Typically requires 3+ years experience.
In lieu of a degree, a comparable combination of education and
experience (including military service) may be considered.
Disability Accommodations Statement
The PNC workplace is inclusive and supportive of individual needs.
If you have a physical or other impairment that might require an
accommodation, including technical assistance with the PNC Careers
website or submission process, please call 877-968-7762 and select
Option 4: Recruiting or contact us via email at
The Human Resources Service Center hours of operation are Monday -
Friday 9:00 AM to 5:00 PM ET.
Equal Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons
regardless of race, color, sex, religion, national origin, age,
sexual orientation, gender identity, disability, veteran status, or
other categories protected by law.
Keywords: PNC Financial Services Group, Rocky Mount , Out of Branch Sls Assoc I (MLO), Other , Rocky Mount, North Carolina
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