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Field Development Specialist

Company: United Site Services
Location: Raleigh
Posted on: July 9, 2024

Job Description:

About USS

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Primary Purpose

The Field Development Specialist (FDS) is responsible for internal employee training with focus on quality and safety. This position assesses employees for training needs, maintains records of training activities,
and recommends improvements. The FDS assists in the selection of training tools or training delivery mechanisms and coordinates the flow of work based on department need.

Essential Functions

  • Execute internal employee training program, coordinate, track, and report employee participation
  • Create monthly training calendars and arrange for internal or external trainers
  • Coordinate materials and facilities for training sessions including handouts, supplies, technology, and virtual or physical conference rooms
  • Coach and on-board new technicians in all facets of truck operations, correct procedures, and servicing to USS standards
  • Assist Operations Manager with employee safety training and DOT file maintenance
  • Assess current technicians field capabilities with focus on the utilization of the 10 Point Service Plan, correct wear and use of personal protective equipment, and professional interaction with customers
  • Conduct regularly scheduled quality control functions
  • Perform Gate Checks and rental readiness
  • Complete periodic Technician Report Cards and Lytx Behavior review assessing individual effectiveness, efficiency, and productivity metrics and providing recommendations for further development
  • May be responsible for assisting others on the use of a Learning Management System (LMS)
  • Participate in post-accident investigations
  • Ability to travel domestically
  • Perform other duties as assigned
    Qualifications

    • Education - High School or GED
    • Experience - 1 yr of driving experience
    • OSHA 10 - Required
    • CPR and First Aid current certification - Required
    • Problem/situation analysis
    • Interpersonal skills
    • Must have a current and valid Class C with Tanker - Required (USS follows individual state requirements)
    • Valid driver's license
    • Ability to effectively train others
    • Bilingual preferred
      Physical Requirements

      • Sit while answering phones or reply to emails
      • Use hands and fingers to handle, control or feel objects tools or controls
      • Repeat the same movements when entering data
      • See details of objects that are less than a few feet away
      • Speak clearly so listeners can understand
      • Understand the speech of another person
      • Focus on one source of sound and ignore others
      • Hear sounds and recognize the difference between them
      • See differences between colors, shades and brightness
        Benefits Summary

        All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
        • Holiday & Paid Time Off (pro-rated for Part-Time employees)
        • Medical/Pharmacy
        • Dental
        • Vision
        • Employer-Paid Short-Term Disability
        • Employer-Paid Long-Term Disability
        • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
        • Voluntary Employee Life & Accidental Death and Dismemberment
        • Voluntary Spousal Life
        • Voluntary Dependent Life
        • Hospital Indemnity, Accident and Critical Illness
        • Commuter/Transit Account
        • Healthcare Flexible Spending Account
        • Dependent Care Flexible Spending Account
        • Health Savings Account
        • 401(k) with employer match
        • Employer-Paid Employee Assistance Program (EAP)
        • Employee Discounts
          Salary Range

          $18.00 - $36.00 / hour

          Pay Transparency Statement

          At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

          EEO Statement

          United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Keywords: United Site Services, Rocky Mount , Field Development Specialist, Other , Raleigh, North Carolina

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