Release of Information Specialist - Rocky Mount, NC - ONSITE
Company: ScanSTAT Technologies
Location: Rocky Mount
Posted on: September 12, 2023
|
|
Job Description:
Position: Release of Information Specialist (ROI
Specialist)Hours: Monday-Friday 8am-4:30pmLocation: Healthcare
Facility in Rocky Mount, NC **Hourly wages of up to $14/hr hour
based on experience plus potential of earning up to $200 monthly
bonuses after first 90 days of employment****REQUIRES PROOF OF
COVID VACCINATION**Overview of Position:The Release of Information
Specialist (ROI Specialist) is responsible for processing all
release of information (ROI) requests, specifically medical record
and billing requests, in a timely and efficient manner. This role
must also ensure accuracy and provide clients and customers with
the highest quality product and customer service. At all times, the
ROI Specialist must safeguard and protect the patient's right to
privacy by ensuring that only authorized individuals have access to
the patient's medical information and that all releases of
information are compliant with the request, authorization, client
policy, and state and federal laws to include HIPAA regulations.
The ROI Specialist engages in direct customer service, when
applicable, and must perform duties and conduct interpersonal
relationships in a manner designed to project a positive image of
the ROI department and ScanSTAT Technologies. The ROI Specialist
must work with their team leader, supervisor, manager and other
members of the department to promote a harmonious work
environment.In addition to demonstrating ScanSTAT Technologies
values applicable to all positions, the ROI Specialist is
responsible for the following:Duties and Tasks:Manages all requests
and inquiries for patient heath information; validates HIPAA
compliant authorization; ensures requesting party has legal right
to patient information; dispenses patient health information with
accountability to all regulatory entities and according to the
facility's policies and proceduresProvides excellent customer
service; exhibits professional, attentive, courteous, and
respectful demeanor with each customerInteracts with requestors to
identify medical records needed for continuity of care, review,
billing, or release of informationAccess and transmit patient
health information via various computerized health record systems,
paper, fax, scanning, ScanSTAT Technologies applications,
etc.Maintains the confidentiality of all patient, client, and
facility informationPerforms quality reviews according to the
quality improvement policies and procedures to ensure accuracy of
release, confidentiality, and compliant invoicingPerforms job
duties at established quantitative and qualitative standards to
meet departmental goals and objectivesDemonstrates a complete
understanding of the release of information process, including
guidelines in training manuals, regulatory manuals, and facility
policies and procedures, as related to patient health and billing
information.Maintains current knowledge related to applicable
statutes, regulations, guidelines, and standards necessary to
perform job dutiesWorks with the IT department to incorporate new
technologiesCommunicates effectively at all levels within the
organization, expressing ideas and information clearly and
concisely in verbal and written formContributes to the morale and
teamwork of the staff and facility; displays a positive attitude
and patient-minded vision with customer/client satisfaction as the
goalUnderstands that this role requires specific responsibilities
for protecting sensitive dataOther duties as assignedSupervisory
Responsibilities: This position has no supervisory
responsibilities.Placement Criteria:High School Diploma or GED
requiredA minimum of an Associate's degree in healthcare related
discipline desiredKnowledge, experience and/or training in accurate
data entry, office equipment and procedures required; related
experience healthcare environment is preferredAbility to perform
team-oriented job tasks with a conscientious awareness of detail
and accuracy; effective organizational skills; ability to
multi-task effectivelyStrong customer service skillsEffective
communication skills (verbal and written)Ability to know,
understand, and apply Release of Information standards, policy and
procedures and state and federal HIPAA regulationsAbility to read
and comprehend simple, healthcare terminologyProblem solving and
critical thinking skillsMust be able to speak, read, and write
English; second language abilities a plusCompetent use of email,
fax machines, copiers, Word, and Excel applications
requiredPhysical Demands:Exerting up to 50 pounds of force to lift,
carry, push, pull or otherwise move objects.Stooping, crouching,
reaching, standing, and walking are frequently requiredTalking,
hearing, and seeing with close visual acuity are frequently
requiredKeying data is repetitive motion and is frequently
requiredWork Environment:This job operates in a clerical, office
setting. This role routinely uses standard office equipment such as
computers, phones, photocopiers, filing cabinets and fax
machines.The position is not substantially exposed to adverse
environmental conditions.Professionalism Expectations:All employees
are expected to exhibit exemplary customer service skills, both
with external customers, vendors, visitors, co-workers, and
management staff. Their written and verbal communication skills
should be concise and effective, they should aspire to excellence
in both work and customer service, they should show courtesy to all
they encounter while representing the Company.ScanSTAT Technologies
is an equal opportunity employer. All applicants will be considered
for employment without attention to race, color, religion, sex,
sexual orientation, gender identity, national origin, veteran or
disability status.PPxeXkiBKr
Keywords: ScanSTAT Technologies, Rocky Mount , Release of Information Specialist - Rocky Mount, NC - ONSITE, Other , Rocky Mount, North Carolina
Click
here to apply!
|