Team Lead, Site Operations
Location: Rocky Mount
Posted on: January 11, 2022
ICON plc is a world-leading healthcare intelligence and clinical
research organisation. From molecule to medicine, we advance
clinical research providing outsourced services to pharmaceutical,
biotechnology, medical device and government and public health
With our patients at the centre of all that we do, we help to
accelerate the development of drugs and devices that save lives and
improve quality of life.
Our people are our greatest strength, are at the core of our
culture, and the driving force behind our success. ICON people have
a mission to succeed and a passion that ensures what we do, we do
Team Lead, Clinical Operations - Rocky Mount - ONSITE ROLE
Fantastic opportunity to join ICON and in particular Accellacare
Site Networks as a Team Lead, Clinical Operations at ICON. This
permanent opportunity, reports directly to the Clinical Operations
Manager, with the primary aim of Coordinating clinical trials
and/or providing coordinator support as directed by Manager. This
position may involve travel between sites.
Our mission is to function as an Integrated Site Network, the role
of our Team Leads are paramount to achieving our mission.
As a Team Lead, Clinical Operations you will be responsible for the
Assisting Site Manager with organizing, preparing for and
conducting staff meetings.
Proactively overseeing recruitment needs and initiatives as
In the absence of the Manager, overseeing daily site activity.
Independently managing projects and/or relationships at the
direction of the Manager.
Assisting with staff resource identification, development and
utilization, ensuring optimal site performance.
Serving as a marketing representative of the organization with
regard to recruitment and retention of studies and development of
contacts within the pharmaceutical industry.
Advocates and contributes to the customer service performance of
the sites to ensure optimal relationships with volunteers and
Promotes business growth through collaborating with Manager for
trial feasibility completion, including but not limited to the
assessment of trials, investigator and staff involvement and
related correspondence with industry.
Establishes and cultivates productive relationships with monitors
and industry personnel to enhance business opportunities for the
site and organization.
Provide training and mentoring for the development of site
personnel and investigators to facilitate the business development
Oversee the process by which we obtain and include investigators in
the clinical trial process, including investigator related
documents (i.e., research agreement, malpractice coverage, W9,
etc.) and internal communications to ensure all necessary personnel
are able to perform to PMG standards.
Assisting with the evaluation of employees through performance
Reporting to management in regards to operational issues.
What You Will Have
Required Education and Experience: 4 year degree or equivalent
preferably within Biology, Pharmacology, or a health-related field
Minimum of 3 years of experience in a clinical research
environment. Previous supervisory/management experience strongly
Benefits Of Working In ICON
Our success depends on the knowledge, capabilities and quality of
our people. That's why we are committed to developing our employees
in a continuous learning culture - one where we challenge you with
engaging work and where every experience adds to your professional
At ICON, our focus is to provide you with a comprehensive and
competitive total reward package that comprises, not only an
excellent level of base pay, but also a wide range of variable pay
and recognition programs. In addition, our best in class employee
benefits, supportive policies and wellbeing initiatives are
tailored to support you and your family at all stages of your
career - both now, and into the future.
ICON, including subsidiaries, is an equal opportunity and inclusive
employer and is committed to providing a workplace free of
discrimination and harassment. All qualified applicants will
receive equal consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a
reasonable accommodation for any part of the application process,
or in order to perform the essential functions of a position,
please let us know through the form below.
Keywords: Accellacare, Rocky Mount , Team Lead, Site Operations, Other , Rocky Mount, North Carolina
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