Assistant Store Manager
Company: Shoe Carnival
Location: Rocky Mount
Posted on: November 12, 2021
believe in our customer centered culture to deliver a superior
customer service experience.
The Assistant Store Manager assists with the daily operations of
the store and carries store keys to perform opening and closing
Total Customer Service Standards and leads by example.
Prevention guidelines to deter theft and manage
responsibilities including sales and operational plans, store and
department standards, and safety and loss prevention
associates and delegates tasks to ensure productivity, assists in
conflict resolution, coordinates meals/breaks, and shares
department successes and opportunities.
timely administration of progressive discipline, interviews,
timecard punch edits, report review, and communication.
claims of harassment and discrimination are immediately
weekly truck shipments by unloading, scanning, detailing case
contents, and supervising product placement.
floor moves, merchandising, pricing, promotional displays and store
housekeeping to ensure execution of company direction.
associates to ensure consistent application of standards, product
placement and/or cash handling to include collecting payments, and
processing returns and exchanges.
overrides, performs safe and till counts, and reconciles cash
3-5 years of
retail sales or customer service experience.
supervisory experience required; preferably in retail
verbal communication skills.
active listening skills.
sales and customer service skills.
execute the concept by understanding and applying report(s)
successfully complete Key Carrier Certification exam within 60 days
of hire or prior to promotion.
manage, train, and mentor associates to assure company standards
and processes are understood.
work flexible schedules including nights, weekends and
The Shoe Carnival, Inc. Total Rewards program offers eligible
associates highly competitive benefits, including the
Paid Time Off
(Vacation & Sick Time)
Medical, Dental, & Vision Benefits
Disability, and Voluntary Benefits
Stock Purchase Plan
Keywords: Shoe Carnival, Rocky Mount , Assistant Store Manager, Other , Rocky Mount, North Carolina
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