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Security Coordinator

Company: QVC, Inc.
Location: Rocky Mount
Posted on: November 12, 2021

Job Description:

US06900 Job Description Details The Control Center should be prioritized as the most significant Security duty assignment. This position is the "command center" for all Security operations. Due to the nature of this assignment, the officer assigned to this position performs as the central hub for site communications, the officer of record, response coordinator, and security and fire alarm panel operator. This position shares the responsibilities of ensuring adequate access controls, CCTV system monitoring, and company greeter. Support for this position comes from the scanner operator, the floor/lot patrol unit and the Security Supervisor. This post should never be left vacant except during emergency evacuations that directly threaten the area. The Security Coordinator assigned to the control center becomes the first impression or "public face" of the department/site/company to our external and internal customers. Due to this fact, this position requires skills in public relations, communication, public relations, conflict management and diplomacy. These skills will be used frequently during each shift in interactions with associates, contractors, management and visitors. The Security Coordinator assigned to this post must maintain a high-level professionalism and a dedication to "customer focus" and the QVC core values. Skills in prioritization, emergency management and multitasking are also significant requirements to successfully performing as the Control Center Operator. Coordinator must be able to prioritize and handle several tasks including incoming/emergency phone calls, receiving visitors, monitoring radio communications, monitoring Security/fire alarm panels, monitoring CCTV Systems, directing Security resources to resolve issues, and maintaining accurate departmental records. This position must, at times, support the scanner associate through restroom breaks and priority dispatches. Some of the task assigned to the control center operator is as follows; Answering the phone, transferring calls, greeting visitors, team members and contractors., logging in visitors, team members and contractors. Scanning Coordinator The Security Coordinator assigned to scanning shares the role of making a complimentary first and last impression with our external and internal customers. Due to this fact, this position requires skills in communication, public relations, customer service and diplomacy in interactions with associates, contractors, management and visitors. Skills in prioritization and multitasking are also significant requirements to successfully performing the scanning functions. Coordinators must be able to prioritize and handle several tasks including Scanning associates, ensuring adequate access control, and supporting the control center by answering incoming/emergency phone calls, receiving visitors, monitoring radio communications, monitoring Security/fire alarm panels, monitoring the CCTV system, directing Security resources to resolve issues, and maintaining accurate departmental records. Floor and Lot Patrols Regular and thorough patrols of the employee parking lot, production floor, trailer yard, and fence line are significant factors to the department's success in meeting its primary mission, to protect the assets of the company. The floor and lot patrols can be combined and assigned to one Security Coordinator or separated and assigned to more than one Security Coordinator. These positions serve as the primary agent for the department in identifying security breaches and safety/fire hazards, to respond to medical emergencies, to act as a visual deterrent to theft and other violations, and to complete regular assignments (such as product destruction, access control at the vendor door, jewelry pack-outs). This position also supports other assignments through breaks and helps the scanner during peak times. At times, the Security Coordinator(s) assigned to the floor and/or lot patrols must deal with potentially volatile situations such as accidents, injuries, workplace violence concerns, assist in terminations associates committing safety violations, trespassers, etc. For these reasons, this position requires skills in crisis management, situational management, communication and diplomacy, interactions with associates and the public, investigations, and report writing. Skills in prioritization and multitasking are also significant requirements to successfully performing the tasks assigned to the floor and lot patrol associate(s). These positions must be able to prioritize and handle several tasks including accidents, medical emergencies, suspicious situations, chemical spills, product destruction, Security breaches, safety concerns, WPV situations, and a wide variety of other tasks. Truck Gate The primary responsibility of the Security Coordinator assigned to the truck gate is to protect the assets of the company in a manner that ensures their own safety and the safety of QVC associates, visitors, contractors, and quests. The secondary responsibility is to facilitate movement through the Truck gate in a prompt and orderly fashion. The Security Coordinator is always expected to be professional and to pay attention to details especially regarding the recording of information. The Yard Management System and the various logs require 100% accuracy. The Security Coordinator is expected to deal with the dispatchers, jockeys, truck drivers, contractors, etc. in a professional and timely manner that helps the system to run smoothly. * Additional Job Description Additional Job Description Job Description CONTROL CENTER The Control Center should be prioritized as the most significant Security duty assignment. This position is the "command center" for all Security operations. Due to the nature of this assignment, the officer assigned to this position performs as the central hub for site communications, the officer of record, response coordinator, and security and fire alarm panel operator. This position shares the responsibilities of ensuring adequate access controls, CCTV system monitoring, and company greeter. Support for this position comes from the scanner operator, the floor/lot patrol unit and the Security Supervisor. This post should never be left vacant except during emergency evacuations that directly threaten the area. The Security Coordinator assigned to the control center becomes the first impression or "public face" of the department/site/company to our external and internal customers. Due to this fact, this position requires skills in public relations, communication, public relations, conflict management and diplomacy. These skills will be used frequently during each shift in interactions with associates, contractors, management and visitors. The Security Coordinator assigned to this post must maintain a high-level professionalism and a dedication to "customer focus" and the QVC core values. Skills in prioritization, emergency management and multitasking are also significant requirements to successfully performing as the Control Center Operator. Coordinator must be able to prioritize and handle several tasks including incoming/emergency phone calls, receiving visitors, monitoring radio communications, monitoring Security/fire alarm panels, monitoring CCTV Systems, directing Security resources to resolve issues, and maintaining accurate departmental records. This position must, at times, support the scanner associate through restroom breaks and priority dispatches. Some of the task assigned to the control center operator is as follows; Answering the phone, transferring calls, greeting visitors, team members and contractors., logging in visitors, team members and contractors. Scanning Coordinator The Security Coordinator assigned to scanning shares the role of making a complimentary first and last impression with our external and internal customers. Due to this fact, this position requires skills in communication, public relations, customer service and diplomacy in interactions with associates, contractors, management and visitors. Skills in prioritization and multitasking are also significant requirements to successfully performing the scanning functions. Coordinators must be able to prioritize and handle several tasks including Scanning associates, ensuring adequate access control, and supporting the control center by answering incoming/emergency phone calls, receiving visitors, monitoring radio communications, monitoring Security/fire alarm panels, monitoring the CCTV system, directing Security resources to resolve issues, and maintaining accurate departmental records. Floor and Lot Patrols Regular and thorough patrols of the employee parking lot, production floor, trailer yard, and fence line are significant factors to the department's success in meeting its primary mission, to protect the assets of the company. The floor and lot patrols can be combined and assigned to one Security Coordinator or separated and assigned to more than one Security Coordinator. These positions serve as the primary agent for the department in identifying security breaches and safety/fire hazards, to respond to medical emergencies, to act as a visual deterrent to theft and other violations, and to complete regular assignments (such as product destruction, access control at the vendor door, jewelry pack-outs). This position also supports other assignments through breaks and helps the scanner during peak times. At times, the Security Coordinator(s) assigned to the floor and/or lot patrols must deal with potentially volatile situations such as accidents, injuries, workplace violence concerns, assist in terminations associates committing safety violations, trespassers, etc. For these reasons, this position requires skills in crisis management, situational management, communication and diplomacy, interactions with associates and the public, investigations, and report writing. Skills in prioritization and multitasking are also significant requirements to successfully performing the tasks assigned to the floor and lot patrol associate(s). These positions must be able to prioritize and handle several tasks including accidents, medical emergencies, suspicious situations, chemical spills, product destruction, Security breaches, safety concerns, WPV situations, and a wide variety of other tasks. Truck Gate The primary responsibility of the Security Coordinator assigned to the truck gate is to protect the assets of the company in a manner that ensures their own safety and the safety of QVC associates, visitors, contractors, and quests. The secondary responsibility is to facilitate movement through the Truck gate in a prompt and orderly fashion. The Security Coordinator is always expected to be professional and to pay attention to details especially regarding the recording of information. The Yard Management System and the various logs require 100% accuracy. The Security Coordinator is expected to deal with the dispatchers, jockeys, truck drivers, contractors, etc. in a professional and timely manner that helps the system to run smoothly. * Additional Job Description Additional Job Description CONTROL CENTER The Control Center should be prioritized as the most significant Security duty assignment. This position is the "command center" for all Security operations. Due to the nature of this assignment, the officer assigned to this position performs as the central hub for site communications, the officer of record, response coordinator, and security and fire alarm panel operator. This position shares the responsibilities of ensuring adequate access controls, CCTV system monitoring, and company greeter. Support for this position comes from the scanner operator, the floor/lot patrol unit and the Security Supervisor. This post should never be left vacant except during emergency evacuations that directly threaten the area. The Security Coordinator assigned to the control center becomes the first impression or "public face" of the department/site/company to our external and internal customers. Due to this fact, this position requires skills in public relations, communication, public relations, conflict management and diplomacy. These skills will be used frequently during each shift in interactions with associates, contractors, management and visitors. The Security Coordinator assigned to this post must maintain a high-level professionalism and a dedication to "customer focus" and the QVC core values. Skills in prioritization, emergency management and multitasking are also significant requirements to successfully performing as the Control Center Operator. Coordinator must be able to prioritize and handle several tasks including incoming/emergency phone calls, receiving visitors, monitoring radio communications, monitoring Security/fire alarm panels, monitoring CCTV Systems, directing Security resources to resolve issues, and maintaining accurate departmental records. This position must, at times, support the scanner associate through restroom breaks and priority dispatches. Some of the task assigned to the control center operator is as follows; Answering the phone, transferring calls, greeting visitors, team members and contractors., logging in visitors, team members and contractors. Scanning Coordinator The Security Coordinator assigned to scanning shares the role of making a complimentary first and last impression with our external and internal customers. Due to this fact, this position requires skills in communication, public relations, customer service and diplomacy in interactions with associates, contractors, management and visitors. Skills in prioritization and multitasking are also significant requirements to successfully performing the scanning functions. Coordinators must be able to prioritize and handle several tasks including Scanning associates, ensuring adequate access control, and supporting the control center by answering incoming/emergency phone calls, receiving visitors, monitoring radio communications, monitoring Security/fire alarm panels, monitoring the CCTV system, directing Security resources to resolve issues, and maintaining accurate departmental records. Floor and Lot Patrols Regular and thorough patrols of the employee parking lot, production floor, trailer yard, and fence line are significant factors to the department's success in meeting its primary mission, to protect the assets of the company. The floor and lot patrols can be combined and assigned to one Security Coordinator or separated and assigned to more than one Security Coordinator. These positions serve as the primary agent for the department in identifying security breaches and safety/fire hazards, to respond to medical emergencies, to act as a visual deterrent to theft and other violations, and to complete regular assignments (such as product destruction, access control at the vendor door, jewelry pack-outs). This position also supports other assignments through breaks and helps the scanner during peak times. At times, the Security Coordinator(s) assigned to the floor and/or lot patrols must deal with potentially volatile situations such as accidents, injuries, workplace violence concerns, assist in terminations associates committing safety violations, trespassers, etc. For these reasons, this position requires skills in crisis management, situational management, communication and diplomacy, interactions with associates and the public, investigations, and report writing. Skills in prioritization and multitasking are also significant requirements to successfully performing the tasks assigned to the floor and lot patrol associate(s). These positions must be able to prioritize and handle several tasks including accidents, medical emergencies, suspicious situations, chemical spills, product destruction, Security breaches, safety concerns, WPV situations, and a wide variety of other tasks. Truck Gate The primary responsibility of the Security Coordinator assigned to the truck gate is to protect the assets of the company in a manner that ensures their own safety and the safety of QVC associates, visitors, contractors, and quests. The secondary responsibility is to facilitate movement through the Truck gate in a prompt and orderly fashion. The Security Coordinator is always expected to be professional and to pay attention to details especially regarding the recording of information. The Yard Management System and the various logs require 100% accuracy. The Security Coordinator is expected to deal with the dispatchers, jockeys, truck drivers, contractors, etc. in a professional and timely manner that helps the system to run smoothly. About QVC, Inc QVC, Inc., exceeds the expectations of everyone we touch by delivering the joy of discovery through the power of relationships. Every day, in nine countries, QVC engages millions of shoppers in a journey of discovery through an ever-changing collection of familiar brands and fresh new products, from home and fashion to beauty, electronics and jewelry. Along the way, we connect shoppers to interesting personalities, engaging stories, and award winning customer service. Based in West Chester, Pa. and founded in 1986, QVC has more than 17,000 employees and has retail operations in the U.S., Japan, Germany, United Kingdom, Italy, France, and through a joint venture in China. Worldwide, QVC engages shoppers on 14 broadcast networks reaching approximately 370 million homes, seven websites, and 220 social pages. Visit corporate.qvc.com to learn more. QVC, Inc., is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ : QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop -- beyond transactional ecommerce or traditional brick-and-mortar stores -- and is #1 in video commerce,#3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer). For more information, visit www.qurateretailgroup.com. QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc. EEO As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance. Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.

Keywords: QVC, Inc., Rocky Mount , Security Coordinator, Other , Rocky Mount, North Carolina

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