Front Desk Specialist (Student Services)

Company: Nash Community College
Location: Rocky Mount
Posted on: June 7, 2021

Job Description:

Job Description

Responsible for coordinating the reception area of Student Services, triaging student needs, and providing assistance to the Student Services staff as needed.

Essential Responsibilities

* Coordinate the student reception area of Student Services, including scheduling part-time and temporary help as needed. * Answer incoming telephone communication and route calls to the appropriate area. * Check incoming telephone messages and reply to then and/or route to the appropriate area. * Be knowledgeable on subjects such as: Test scheduling, financial aid forms, admissions forms, telephone inquiries, staffing, and CCP/CTE transfer pathway information. * Help students with the completion of computerized forms in admissions and financial aid. * Scan admission forms, high school transcripts, and other documents as needed. * Facilitate the creation of student identification cards, parking decals, and printing class schedules. * Assist faculty and students with Student Services questions and concerns. * Provide assistance with campus outreach activities as requested. * Assist in the pre-registration/registration process. * Assist various Student Services areas with sending out correspondence messages throughout the year. * Provide a welcoming, orderly and professional environment in the reception area.

Minimum Qualifications

Associate's Degree in Business Administration, Office Administration or a related field from a regionally accredited institution. Must have two years of relevant general office and Microsoft Office software experience.

Nash Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our full-time employees.

* State Health Plan * Health Care and Dependent Care Flexible Spending Accounts * Dental Insurance * Vision Insurance * Additional Supplemental Insurances * Disability Plan * NC Retirement Plan * Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, and Voluntary Shared) * Paid Holidays * Credit for Prior State Service * Supplemental Retirement Plan * Employee Assistance Program

Please note: Most temporary (part-time or full-time) employees do not earn benefits.

Keywords: Nash Community College, Rocky Mount , Front Desk Specialist (Student Services), Other , Rocky Mount, North Carolina