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Assistant/Shift Manager

Company: Wildor Restaurant Group
Location: Rocky Mount
Posted on: May 31, 2021

Job Description:

Restaurant Assistant Manager

Summary:

You belong at Popeyes! Why Popeyes? Because here, you can Bring IT ALL to the table. Were more than just great food were about loving what you do and sharing that genuine hospitality with everyone that walks through the door. The Popeyes brand was founded in New Orleans, Louisiana in 1972 and is the worlds second largest quick-service chicken concept (based on the number of units). Within the QSR industry, Popeyes distinguishes itself with a unique New Orleans style menu.

Wildor Restaurant Group is a locally owned Popeyes franchisee. We currently have seven open locations and are scheduled to open several additional locations in 2021.

Were looking for high performing assistant manager candidates who are interested in leading our Rocky Mount location. We believe that employee experience determines guest experience, and the Assistant Restaurant Manager plays a key role in creating great experiences for team members so they, in turn, create memorable experiences for our guests that will keep them coming back for more.

Qualifications:

* At least 6 months experience as a Popeyes Shift Manager or 2 years of experience as an Assistant Manager at a QSR/Restaurant concept * Must hold or be willing to obtain ServSafe certification * Must complete and pass our Popeyes Certification Training Program * Solid knowledge of retail operations * Must have effective oral and written communication skills * Must display effective leadership skills * Strong analytical skills, and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales * Ability to assess situations, customize solutions, and communicate plans to direct reports in order to accomplish objectives * Ability to coordinate, communicate, and balance multiple projects simultaneously * Work on the selling floor, requiring physical activity * Flexible schedule - our stores are open daily which requires early morning, evening, weekend, and holiday availability. * Must be a minimum of 18 years of age * Must be able to pass a background check and drug screen

Essential Responsibilities WHAT YOU DO!

* Create a great environment for the team so they want to serve our guests well * Own the work environment (because the team reflects your attitude) * Train and coach your team to achieve superior results * Delegate tasks to help the team grow * Set performance expectation, follow-up for results, and hold the team accountable * Take action to solve problems and celebrate positive guest feedback * Research, resolve and prevent future problems * Regularly observe the team from the guest perspective and celebrate or coach accordingly * Manage the team to achieve sales goals * Maintain daily and weekly food and equipment inventories and keep proper records * Schedule team members hours and assigns duties * Ensure that OSHA, local health and safety codes, as well as company safety and security procedures, are followed * Ensure compliance with all Human Resources practices and applicable labor laws

Benefits:

* Competitive Salary based on experience * Eligible for our group health insurance plan * Paid vacation and personal time * Ongoing training and career development * Closed Thanksgiving and Christmas * An opportunity to grow with a growing franchisee

Popeyes is an equal opportunity employer

Keywords: Wildor Restaurant Group, Rocky Mount , Assistant/Shift Manager, Other , Rocky Mount, North Carolina

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