RockyMountRecruiter Since 2001
the smart solution for Rocky Mount jobs

Virtual Tax Associate - Seasonal

Company: Intuit
Location: Rocky Mount
Posted on: August 26, 2020

Job Description:

OverviewIf you're a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax.-- You'll advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers.-- You'll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring

College degree a plus.-- The ideal candidate will have a background in business, finance, accounting, or taxKnowledge of tax laws, tax concepts and familiarity with form 1040 and schedulesMinimum 5 years years of paid Tax Preparation experience, with a minimum of 50 tax returns per tax year required.------Prior tax preparation experience in a tax practice or retail setting required.PTIN requiredAbility/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EAStrong customer service skills with ability to empathize and instill confidence--Ability to work within a team to assist in preparation of accurate tax returns in a timely mannerStrong Research skills and the ability to quickly use online resources to find answersCritical thinking and problem solvingPersistence and determinationWillingness to utilize audio/visual tools to communicate with customers--
Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand wellFriendly and reassuring on cameraBilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead
This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returnsCompiling/preparing tax returns for TurboTax Customers--Gathering/organizing and accurately entering customer data in the federal and state tax returns for reviewCommunicate directly with the customer as neededCoordinate customer meetings and follow-upCommunicate updates to credentialed tax experts on assigned customersWill help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculationsApply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiriesWill interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
Accurate and complete customer data entered in tax returns for credentialed tax expert reviewHigh quality customer interactions and experiences--Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questionsProficient with technology and solid knowledge of computer operations and software.Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customerDocument customer interactions--Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Rocky Mount , Virtual Tax Associate - Seasonal, Other , Rocky Mount, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Holland Regional Trucking: Cdl A Truck Driver - Home Daily
Description: Job Description:CDL A Truck Drivers Needed We offer 100 paid health care, great home time and more Call 866-493-1907 to speak with a recruiter Join the Holland
Company: Holland Regional Trucking
Location: Wilson
Posted on: 09/18/2020

National OTR Refrigerated Truck Driving Job - Rocky Mount, NC
Description: Shaffer Trucking is currently hiring professional truck drivers to join their top pay, national over the road fleet. Earn the pay you deserve. Apply now Fleet Information Starting Pay: .53 to (more...)
Company: Shaffer Trucking
Location: Rocky Mount
Posted on: 09/18/2020

Mortgage Default Specialist
Description: The Mortgage Default Processing Specialist will protect the Bank by constantly encouraging borrowers who are delinquent in their mortgage payments to do everything possible to keep making payments.--Protect (more...)
Company: Southern Bank and Trust Company
Location: Rocky Mount
Posted on: 09/18/2020


Roehl Transport Inc: Cdl-A Truck Driver - Dedicated - Top Paying Route
Description: CDL-A DEDICATED TRUCK DRIVER JOBS Dedicated Customer Freight Thrive With
Company: Roehl Transport Inc
Location: Wilson
Posted on: 09/18/2020

Hub Group Trucking: Cdl A Regional Dedicated Truck Drivers
Description: Job Description:Drive your future with CDL-A Semi-Regional Company Truck Driver Positions at Hub Group Now offering 3,500 sign-on bonus Get the miles that take your career further with Hub Group's (more...)
Company: Hub Group Trucking
Location: Rocky Mount
Posted on: 09/18/2020

CDL-A Dedicated Truck Driver
Description: We are Hiring Now for Experienced Dedicated Routes USA Truck Dedicated Services Division is growing and expanding and
Company: USA Truck
Location: Wilson
Posted on: 09/18/2020

Adult/Pediatric Registered Nurse (RN) - Home Care
Description: Keeping people safe at home and out of the hospital is more important than ever. BAYADA registered nurses RNs are Heroes on the Home Front, delivering the highest-quality private duty nursing care to (more...)
Company: BAYADA Home Health Care
Location: Rocky Mount
Posted on: 09/18/2020

CDL Driver National OTR Refrigerated Truck Driving Job
Description: Job Description Shaffer Trucking is currently hiring professional truck drivers
Company: Shaffer Trucking
Location: Rocky Mount
Posted on: 09/18/2020

CDL A Truck Driver
Description: Company Driver HOME WEEKLY 71k , Dry Van/Tailgating Freight, Benefits after 30 days Requisition ID: 759 Cardinal Logistics is currently seeking Class A truck drivers in
Company: Cardinal Logistics
Location: Rocky Mount
Posted on: 09/18/2020

Automotive Sales Associate
Description: Automotive Sales Associate Description Hubert Vester Auto Group is seeking a motivated Sales Associate . Job description Sales Associates are to become an expert (more...)
Company: Hubert Vester Toyota
Location: Wilson
Posted on: 09/18/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Rocky Mount RSS job feeds