Child Welfare Readiness Liaison
Company: STI
Location: Durham
Posted on: April 1, 2026
|
|
|
Job Description:
Job title: Child Welfare Readiness Liaison Location: Research
Triangle Park, Durham, NC 27709 Position: Hybrid Duration: Long
Term IMPORTANT NOTE: Extensive statewide travel up to 90% of the
time is required in the performance of the work for this position.
Travel may include some evenings and weekend days. Seeks contract
resources to prepare and provide support for County Child Welfare
staff during the implementation of the statewide Child Welfare
Information system (CWIS). This is NOT a Desktop Support or Help
Desk support position. The County Liaison acts as an integral part
of Readiness and Implementation Support initiatives. Working
closely with the Readiness Lead, this position will facilitate
meetings, conferences, and other activities to advocate for, as
well as foster and maintain effective communication with state and
county staff regarding CWIS concerns impacting or related to Child
Welfare. This role may coordinate with other CWIS business, policy,
and project team members to troubleshoot, replicate, and report
errors and/or unexpected outcomes within the CWIS and/or escalate
to management as they arise. This position uses policy subject
matter expertise regarding NC Child Welfare, knowledge of CWIS/NC
FAST functionality, as well as understanding of how counties
provide delivery of services to guide new users as they navigate
and submit data into the new system. This position requires
significant travel throughout the state. Minimum requirements
include: Excellent written and verbal communication skills, change
management, Microsoft Suite (including, but not limited to
PowerPoint, Excel, & Outlook. Preferred skills: Knowledge of Child
Welfare policy, SharePoint, JIRA Travel expenses are reimbursed
using the state’s protocol for submitting expenses after travel.
The contractor will, at the direction of management, either ride
with an employee driving a state vehicle or drive their personal
vehicle and be reimbursed mileage after travel. Per diem is paid
directly to the contractor and most hotel expenses are direct
billed through the state.
Keywords: STI, Rocky Mount , Child Welfare Readiness Liaison, IT / Software / Systems , Durham, North Carolina
