RockyMountRecruiter
the smart solution for Rocky Mount jobs

Retail Banker - Rocky Mount

Company: Woodforest National Bank
Location: Rocky Mount
Posted on: May 10, 2019

Job Description:

Retail Banker - Rocky Mount Description:The Retail Banker is responsible for providing frontline support and service to current and potential customers to meet their everyday banking needs. This includes marketing and cross-selling products and services, as well as performing customer service, branch operations and teller functions in a non-traditional retail environment. Key Responsibilities: * Processes a variety of customer transactions accurately and efficiently in adherence to bank policies and regulations such as cashing checks, processing deposits and withdrawals, loan payments, cash advances, transfers, and issuing monetary instruments. * Performs opening, closing, and other branch servicing duties such as cash and vault balancing; ordering cash, cards, checks and other supplies; completing logs, reports, audits and control checks; maintaining and servicing automated teller machines; and cleaning work areas.Opens and performs account maintenance on certificate of deposit, consumer and business accounts; assists with courtesy and collection calls as needed; offers assistance to less knowledgeable branch staff when necessary. * Addresses customer questions and concerns by phone and in person; files disputes or refers to appropriate internal resources for resolution as appropriate. Proactively seeks ways to develop and expand customer relationships through marketing displays, call programs, and other prospecting techniques.Achieves personal sales and referral goals by identifying, marketing, and cross-selling banking products and services beneficial to customer needs. * Enhances customer satisfaction and the professional reputation of the Bank by warmly greeting, engaging, and developing good professional relationships with customers and host retail partners.Practices branch security procedures and protects customer confidentiality and privacy. * Performs other job related duties or special projects as assigned. Competencies Required * Proficiency with 10 key touch, Microsoft Office (Excel, Word, Outlook, SharePoint), and knowledge of, or the ability to quickly learn, banking software applications (Mozart, TellerPlus, Bancline). * Ability to work flexible or extended working hours to meet business needs; demonstrated good attendance and punctuality. * Customer service orientation with effective problem solving abilities and the ability to maintain composure and convey a positive attitude while interacting with customers and internal team members. * Outstanding listening and communications skills, both written and verbal.Knowledge of or ability to quickly learn banking and lending products, services, policies, procedures, regulatory guidelines, and effective marketing and sales practices. Ability to maintain confidentiality, follow directions and apply proper policies, procedures and guidelines.Self motivated, goal oriented, team player with strong interpersonal skills and sales aptitude.Excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining accuracy and attention to detail.Basic math proficiency with the ability to add, subtract, multiply and divide in order to help customers with their transactions and balance teller drawer . Read at a level sufficient to understand memoranda, instructions, forms, applications, financial statements and credit reports. Minimum Qualifications/Experience * 3 5 years customer service or sales experience * Previous banking experience is preferred but not required * Cash handling experience preferred. Formal Education & Certification * High School Diploma or equivalent required. Supervisory Responsibility * None. Travel * 0% - Negligible amount of travel expected. Working Conditions * Conditions involve lifting no more than ten pounds, standing most of the time, and may involve walking, moving, or sitting for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc. Woodforest is an Equal Opportunity Minority/ Female/ Individuals with Disabilities/ Protected Veteran and Affirmative Action Employer Branch Banking North Carolina-Rocky Mount Full-time NC - Rocky Mount WM (0826) 1511 Benvenue Rd Rocky Mount, 27804 NC - Rocky Mount WM 1511 Benvenue Rd Rocky Mount Apr 29, 2019, 8:00:18 AM Ongoing WOODFOREST NATIONAL BANK

Keywords: Woodforest National Bank, Rocky Mount , Retail Banker - Rocky Mount, Hospitality & Tourism , Rocky Mount, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Manager Operations (Front Desk, Housekeeping, and F&B) - Courtyard Durham Research Triangle Park (19
Description: Heres To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Durham
Posted on: 05/21/2019

Housekeeper - - (19001E6U)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Durham
Posted on: 05/21/2019

Breakfast Attendant - Residence Inn Durham Research Triangle Park - (19000Q7R)
Description: Here's To Your Journey with Residence Inn Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of (more...)
Company: Marriott International
Location: Raleigh
Posted on: 05/21/2019


Merchandiser - Burlington, NC -$12 - $14/hr
Description: At Scotts Miracle-Gro we think people are like plants....in the right place you will grow and flourish. Are you an advocate of making the world a more beautiful place by inspiring others, championing (more...)
Company: Hallmark
Location: Durham
Posted on: 05/21/2019

Customer Service openings
Description: Premier healthcare company is actively searching for highly motivated individuals to work individually
Company: FAHT
Location: Raleigh
Posted on: 05/21/2019

Travel Sales Agent - Kildaire
Description: THIS POSITION IS THE TRAINING POSITION IN THE CAREER PATH, WHICH WILL LEAD TO A POSITION OF TRAVEL SALES AGENT WITH UNLIMITED EARNING POTENTIAL Primary Function Our Travel Sales Agents begin their (more...)
Company: AAA Carolinas
Location: Cary
Posted on: 05/21/2019

Customer Service Program Specialist
Description: A career at Covance provides our employees the unique chance to create an immediate impact and difference in our patient's lives. Joining Covance will offer a rewarding career, an opportunity to work (more...)
Company: Covance
Location: Durham
Posted on: 05/21/2019

Housekeeping Aide (PM Shift) - Courtyard Raleigh Cary - (190011FM)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International
Location: Durham
Posted on: 05/21/2019

Telecommute Customer Service
Description: National Health Benefits company looking for bright, intelligent people for positions as a Health Programs Benefits Specialist. Must have Internet access, and be available at least 10-15 hours a week. (more...)
Company: TC Enterprises
Location: Raleigh
Posted on: 05/21/2019

Customer Service Hiring TODAY !
Description: Seeking Health Care Associates to Start a HOME OFFICE POSITION 1 Leading Health Care and Dental Benefits
Company: MAH Benefits
Location: Raleigh
Posted on: 05/21/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Rocky Mount RSS job feeds