Customer Service Administrator 1
Company: Southeastern Freight Lines, Inc
Location: Rocky Mount
Posted on: September 17, 2022
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Job Description:
Overview:As a Customer Service Administrator 1, you will be
responsible for general clerical duties that assist in the
operational function of the Service Center. Perform a variety of
functions that may include a specialization or combination of
activities in areas such as scanning, driver check-in, working in
the Gate Office, cashier, or receptionist.Responsibilities:Use a
scanning machine to ensure bills are properly loaded into the
Company's computer system for processing. Perform pick-up of bills
in routing office and delivers to various locations on the dock.
Provide assistance to the Linehaul Dispatch area, as needed, when
associates are on vacation or are out sick. Receive drivers at gate
and obtains information on driver's name and freight that is on the
trailers. assign drivers a number and assign appropriate place to
unhook trailer. Direct visitors and truckers to various parts of
the building or premises. Balances daily cash report and account
for all bills and make and prepare all bank deposits and checks and
verify all night deposits. Provide daily phone coverage for the
Service Center by operating a switchboard console. Provide
applicants with applications and collect them upon completion and
welcomes visitors to the Service Center.Qualifications:For this
role, you will need a High School Diploma or GED, 1-3 months of
related experience and/or training, or equivalent combination of
education and experience, ability to read and interpret documents
such as safety rules, operating and maintenance instructions, and
procedure manuals, ability to perform basic mathematical
operations, strong communication skills.
Keywords: Southeastern Freight Lines, Inc, Rocky Mount , Customer Service Administrator 1, Hospitality & Tourism , Rocky Mount, North Carolina
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