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Customer Service Administrator 1

Company: Southeastern Freight Lines
Location: Rocky Mount
Posted on: November 14, 2021

Job Description:

Are you ready to join a best in class LTL Trucking Company where you are appreciated? Consider joining the Southeastern Team, a privately held family company since 1950. We're looking for talented, hard working individuals who want to make an impact in our company, as well as their community.Responsible for general clerical duties that assist in the operational function of the service centers. Performs a variety of functions that may include a specialization or combination of activities in areas such as scanning, driver check-in, working in the Gate Office, cashier, or receptionist.What you'll do on a typical day--- Uses a scanning machine to ensure bills are properly loaded into the Company's computer system for processing--- Performs pick-up of bills in routing office and delivers to various locations on the dock--- Provides assistance to the Linehaul Dispatch area, as needed, when associates are on vacation or are out sick--- Receives drivers at gate and obtains information on driver's name and freight that is on the trailers. Assigns drivers a number and assigns appropriate place to unhook trailer--- Directs visitors and truckers to various parts of the building or premises--- Balances daily cash report and accounts for all bills and makes and prepares all bank deposits and checks and verifies all night deposits--- Provides daily phone coverage for the service center by operating a switchboard console--- Provides applicants with applications and collects them upon completion and welcomes visitors to the service centerHere are the key things you will need to have--- A High School Diploma or GED--- 1-3 months of related experience and/or training, or equivalent combination of education and experience--- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals--- Ability to perform basic mathematical operations--- Strong communication skillsHere are some of the perks you'll get as a full time member of our team:--- Competitive pay--- Career progression--- Job stability (We've never had a lay off)--- Health, Dental & Vision Benefits--- Short Term & Long Term Disability--- Flex and Health Spending Accounts--- Company matching 401(k) retirement plan--- Wellness Program--- Paid time off, including 8 paid holidaysWork ShiftSecond Shift

Keywords: Southeastern Freight Lines, Rocky Mount , Customer Service Administrator 1, Hospitality & Tourism , Rocky Mount, North Carolina

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