CUSTOMER SERVICE REP I
Company: McLane Company
Location: Rocky Mount
Posted on: November 12, 2021
- Accelerated pay based on your experience.
- Benefits such as medical, dental, vision, and company-paid life
- 401(k) with annual company match. Becoming a McLane teammate is
to become part of an honest, stable, and reliable company with 125
years of success. We are looking for teammates with perseverance
who will take the extra step for our customers, our community, and
our company. In return, we will pay you well and offer you the
opportunity to go as far in your career as you want to go. The
Customer Service Representative I for Foodservice obtains customer
orders in a timely manner and meets deadlines while providing
exceptional customer service. 2nd shift 2:00 p.m. - 2:00 a.m.
Providing inbound and outbound phone coverage. Responding to
emails. Processing orders. Conducting research to resolve customer
issues. Invoicing orders and prepare pouches for drivers before
departure. Be the front line contact to customers, corporate
contacts, and walk-in visitors. MINIMUM QUALIFICATIONS &
REQUIREMENTS: High school diploma or equivalent. At least 1 year of
call center or foodservice distribution experience is preferred.
Have experience in dealing with high call volumes. Have a basic
working knowledge of Microsoft Office programs (Excel, Outlook,
Word). Minimum of two years in a Customer Service role and/or
Administrative role. Must be able to type at least 45 wpm and
perform 10-key by touch. Knowledge of the AS400 is preferred, but
not required. Possess strong verbal and written communication
skills. Must be organized and able to multitask in a fast paced
environment. Candidates may be subject to a background check and
drug screen, in accordance with applicable laws.All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
Keywords: McLane Company, Rocky Mount , CUSTOMER SERVICE REP I, Hospitality & Tourism , Rocky Mount, North Carolina
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