Domino's Customer Service Representative Louisburg, NC(8947)
Company: Crum Pizza dba Domino's Pizza
Location: Rocky Mount
Posted on: January 15, 2021
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in
the world! And schedules that work with you, not against you?
That's right, we live to beat the rush and make it possible to
make, bake or take pizzas during the hungry hours of the day and
night, part or full time. You'll have plenty of time left over for
school, hanging with your friends, or whatever. Sound good? Even if
you just need a second job for some extra cash, Domino's Pizza is
the perfect place for you.
We are searching for qualified customer service reps with
personality and people skills. We're growing so fast it's hard to
keep up, and that means Domino's has lots of ways for you to grow
(if that's what you want), perhaps to management, perhaps beyond.
Whether it's your hobby, main-gig, or supplemental job, drop us a
line. We're bound to have just the thing for you.
Many of our team members began their careers as delivery drivers
and today are successful Domino's franchise owners. From customer
service representative to management, General Manager to Manager
Corporate Operations or Franchisee, our stores offer a world of
Our mission is to recognize, appreciate, value and utilize the
unique talents and contributions of all individuals. To create an
environment where all team members, because of their differences,
can reach their highest potential.
We take pride in our team members and our team members take pride
in Domino's Pizza! Being the best pizza delivery company in the
world requires exceptional team members working together. At
Domino's Pizza, our people come first!
You must be 18 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training Orientation and training provided on the job.
Communication Skills Ability to comprehend and give correct written
Ability to communicate verbally with customers and co-workers to
process orders both over the phone and in person.
Essential Functions/Skills Ability to add, subtract, multiply, and
divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process
Motor coordination between eyes and hands/fingers to rapidly and
accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch
WORK CONDITIONS Exposure to:Varying and sometimes adverse weather
conditions when removing trash and performing other outside
In-store temperatures range from 36 degrees in cooler to 90 degrees
and above in some work areas.Sudden changes in temperature in work
area and while outside.
Fumes from food odors. Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSINGTalking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTSThe ability to direct activities, perform repetitive
tasks, work alone and with others, work under stress, meet strict
quality control standards, deal with people, analyze and compile
data, make judgements and decisions.
Additional Job Details
PHYSICAL REQUIREMENTS including, but not limited to the
Standing-Most tasks are performed from a standing position.
Walking - For short distances for short durations.Surfaces include
ceramic tile "bricks" with linoleum in some food process areas.
Height of work surfaces is between 36" and 48".
Sitting - Paperwork is normally completed in an office at a desk or
Lifting - Bulk product deliveries are made twice a week or more and
are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing
up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to
Carrying - Large cans, weighing 3 pounds, 7 ounces, are carried
from the workstation to storage shelves.Occasionally, pizza sauce
weighing 30 pounds is carried from the storage room to the front of
the store.Trays of pizza dough are carried three at a time over
short distances, and weigh approximately 12 pounds per tray.
Pushing - To move trays which are placed on dollies. A stack of
trays on a dolly is approximately 24" - 30" and requires a force of
up to 7.5 pounds to push.
Trays may also be pulled.
Climbing - Team members must infrequently navigate stairs or climb
a ladder to change prices on signs, wash walls, perform
Stooping/Bending - Forward bending at the waist is necessary at the
pizza assembly station.
Toe room is present, but workers are unable to flex their knees
while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one
time, repeated continuously during the day.
Forward bending is also present at the front counter and when
Crouching/Squatting - Performed occasionally to stock shelves and
to clean low areas.
Reaching - Reaching is performed continuously; up, down and
Workers reach above 72" occasionally to turn on/off oven controls,
change prices on sign, and lift and lower objects to and from
Workers reaching down to perform such tasks as scooping cornmeal
from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning
work surfaces, or answering phones.
Hand Tasks - Eye-hand coordination is essential. Use of hands is
continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms
Workers must manipulate a pizza peel when removing pizza from the
oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of
cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza
cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids - Team Members may be
required to utilize pencils/pens, computers, telephones,
calculators, TDD equipment, pizza cutter and pizza
peel.--PandoLogic. Keywords: Customer Service Representative,
Location: Rocky Mount, NC - 27802
Keywords: Crum Pizza dba Domino's Pizza, Rocky Mount , Domino's Customer Service Representative Louisburg, NC(8947), Hospitality & Tourism , Rocky Mount, North Carolina
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