Location: Rocky Mount
Posted on: September 23, 2022
JOB TITLE: District Manager
SUPERVISOR: Regional VP of Operations
Our Company is committed to your success by providing you with the
training and tools you need to be successful. Our success is based
on your commitment to the guest. Guests come first and are the most
important people in our business because they make our paychecks
GENERAL JOB DESCRIPTION
Manages daily operations of the District to achieve sales, profits,
customer satisfaction and human resource management objectives.
Ensures objectives are achieved while operating within all Company
guidelines and following ethical business practices. Creates and
maintains a "Delight Every Customer." environment.
MAJOR DUTIES AND RESPONSIBILITES
5 - Star Talent
--- Ensures proper staffing levels are achieved. Ensures diversity
of management work force. Monitors crew and management labor
availability. Maintains ongoing system for recruiting, recognition,
and retention of restaurant management. Develops crew and
management staffing plans to maintain management stability. Ensures
the execution of quality, timely performance feedback, performance
management, and performance reviews.
--- Develops subordinates to maximize their contributions and
future promotion opportunities. Provides proper restaurant
management training and development using established systems and
practices. Achieves certified training restaurant goals.
"A Cut Above" Customer Experience
--- Ensures all food safety procedures are executed according to
Company policies and health/sanitation regulations; takes
corrective action as appropriate.
--- Plans and conducts working restaurant visits with all levels of
restaurant management to ensure the continual improvement of
Quality, Service, and Cleanliness standards on all day parts,
including monitoring food product quality. Monitors to ensure
'Delight Every Customer.' standards are met; implements corrective
actions, as required.
--- Ensures protection of Wendy's brand and Company assets through
District compliance with company policies and procedures. Evaluates
store performance at specified intervals using company inspection
form; coaches and retrains managers as required.
Growth and Profit
--- Maximizes sales goals versus budget and prior year, including
the monitoring/execution of National and local marketing programs.
Responsible for the development of local restaurant marketing
plans. Manages assigned restaurant requirements for new product
--- Maximizes profit goals versus budget and prior year, including
the ongoing review of assigned restaurant budgets. Monitors food
and labor costs and utilizes profit/loss statements to track
results and implement corrective action as necessary for enhances
--- Utilizes strong knowledge and understanding of restaurant
operations, budgeting, accounting, and administrative procedures to
maximize sales growth and cost analysis to ensure
--- Performs other job duties as may be assigned or required.
QUALIFICATIONS FOR THE JOB
High School diploma required
College degree preferred
18 years old or older
Minimum of 5 years restaurant operations experience in the
restaurant industry, multi-unit restaurant management experience
preferred; or equivalent of education and experience.
--- Ability to learn and apply the standard operating procedures of
--- Ability to learn and apply HR Policies and Procedures.
--- P&L analysis and corrective measures.
--- Demonstrated experience in Supervisory practices.
--- Demonstrated experience Interviewing and identifying High
--- Knowledge of applicable Federal, State, and Local employment
--- Ability to execute training and development practices.
--- Demonstrated strong PC skills.
--- Ability to satisfactorily complete recommended training
programs such as Serve Safe and Phase Training.
--- Food Safety Certification.
--- Customer Orientation
--- Performance Management
--- Organizing and Planning
--- Results Orientation
--- Problem Solving/Decision Making
--- Financial Analysis
--- Constructive Conflict
--- Change Mastery
--- Communications Process
--- Discipline Execution
--- Talent Management
--- Must be able to stand for long periods of time without a
--- Must be able to work in hot and cold environments.
--- Must be able to walk.
--- Must be able to bend and kneel.
--- Must be able to reach and grab.
--- Must be able to work in loud environment.
--- Must be able to see and hear.
--- Must be able to wear a headset to take orders.
--- Must be able to talk.
--- Must be able to smell and taste.
--- Must be able to lift up to 30 pounds.
--- Travel required between restaurants. Some (25%) travel outside
of local Area.
Keywords: Wendy's, Rocky Mount , District Manager, Executive , Rocky Mount, North Carolina
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