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Store Manager - Cricket Wireless

Company: Cricket Wireless
Location: Rocky Mount
Posted on: January 17, 2022

Job Description:

As a Mobilelink Store Manager, you will set the example for your team while striving to achieve all financial goals on a daily basis. This opportunity gives you the chance to lead and inspire a high-energy sales team to provide consistently outstanding customer service, resulting in positive brand loyalty. Your focus will be on enthusiastic personal leadership on the sales floor and in the community while guiding and coaching your sales team to do the same.
Our Store Managers Key Responsibilities:
- Achieve all sales and profit goals
- Direct responsibility of all store operations
- Adhere to store budgets
- Recruit, hire, coach, and develop retail staff
- Conduct employee meetings in addition to weekly/monthly employee reviews
- Proactively analyze business needs, identify opportunities, and create/execute improvement plans
- Promote positive customer experience through modeling great customer service and handling escalations promptly
- Demonstrate solid technical competence for all products and services sold
- Engage in and lead community activities inside and outside of the store to support business goals
- Attend and participate in local meetings and sales events
Required Qualifications
- Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)
- Two (2) years of recruiting, hiring, and developing successful store sales teams
- Available evenings, weekends, and holidays
- Must be able to pass background checks

Job Requirements:
Supervise overall store operations per the store managers direction
Motivate store management and associates to total store achievement
Identify new merchandise for store sales
Oversee daily operations of store
Provide leadership and enthusiasm to drive exceptional customer experience
Supervise customer sales associates in store(s)
Arrange and display store merchandising
Assist the store manager with achieving the store payroll budget/total loss budget
Develop store personnel and review the performance of store personnel
Supervise personnel within store location
Protect store assets and inventory
Discuss store performance and goals
Ensure all delivery information is recorded
Maximize store sales and achieve store sales goals
Escalate potential issues related to Construction, Design, Operations, Merchandising, Visual and Training in a timely and professional manner
Lift and move product and restock merchandise
Supported by monthly promotional activities, sales training, and bra fits service
Define tasks and allocate resources to properly staff each event
Manage all aspects of store operations
Manage all aspects of store operations

Keywords: Cricket Wireless, Rocky Mount , Store Manager - Cricket Wireless, Executive , Rocky Mount, North Carolina

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