RockyMountRecruiter Since 2001
the smart solution for Rocky Mount jobs

Front of House Director

Company: Chick-fil-A-Franchise
Location: Rocky Mount
Posted on: April 9, 2021

Job Description:

Do you love working with people? Are you a servant leader? Do you want to impact lives in the Rocky Mount, NC area? Chick-fil-A Cobb Corners is looking for a high-caliber, self-driven and motivated leader who is a strong relationship builder to be their next Front of House Director.
Located in Rocky Mount, NC Chick-fil-A Cobb Corners is owned and operated by Bill Lehnes. Bill has been with Chick-fil-A and serving the Rocky Mount community for over 30 years! Since opening this location in 2002, Bill and his Executive Director Team have consistently grown sales- experiencing double digit growth for the last several years! The team is committed to their core values of Diversity, Excellence, Love, Integrity, Generosity, Humility, Teamwork, and Service (D.E.L.I.G.H.T.S) in all that they do. Through cultivating a positive work environment, embodying servant leadership, and creating a remarkable experience for both team members and customers, Bill and his Directors are passionate about investing in and developing their 110+ team members. Join a growing team that is dedicated to impacting their community one experience at a time.
Position ObjectiveThe Front of House Director will play a key role in the store and day to day operations. The ultimate goal for this role is to lead a team and ensure that all aspects of the Front of House are running smoothly and efficiently while delivering a remarkable guest experience. This opportunity is far greater than "fast food" but is an opportunity for a key individual to daily impact team members and business functions of a Chick-fil-A restaurant. After spending an initial training period, learning the basics of the Chick-fil-A operation and procedures, this individual should be fully prepared to take ownership over all processes related to the Front of House. This leader will be intentionally developed, and long-term will have the opportunity to serve as a top leader in an even larger capacity or pursue becoming an Owner/Operator within the next 4-5 years!
Key Responsibilities

  • Oversee and monitor all Front of House operations including Front Counter, Drive Thru, Dine In, and Mobile/Third Party
  • Train, develop, and supervise a team of up to 30 per shift with 3-4 direct reports
  • Enthusiastically lead and positively impact team and culture through building relationships, celebrating successes, and modeling core values
  • Hold team members accountable to all policies, metrics, and goals of the business; mediate any conflict
  • Ongoing evaluation of business operations and streamlining systems/processes for efficiency
  • Ensure that Front of House is staffed appropriately at all times
  • Track and improve store goals with a focus on Customer Experience Monitors and Customer Satisfaction
  • Perform off-shift managerial tasks for Front of House such as team development, reviewing reports and results, and scheduling
  • Meet regularly with Leadership Team for training/personal development and to execute the overall vision and grow the overall success of the store
    Qualifications
    • Bachelor's Degree preferred
    • 2-3+ years of management and leadership experience
    • Restaurant experience highly preferred
    • Enthusiastic with high energy; passion for leading, coaching and developing others
    • Demonstrates servant leadership mentality with high integrity; willing to do tasks that others might consider beneath them
    • Ability to connect and work effectively with a younger team
    • Sense of ownership; self motivated with a willingness and eagerness to learn
    • Critical thinker and problem solver with strong written and verbal communication skills
    • Perceptive and innovative; able to determine needed ongoing changes to the business
    • Ability to set goals and create action plans to achieve those goals
    • Takes initiative; driven and hard-working individual with a growth mindset
    • Ability to keep composer under high pressure and make decisions quickly
    • Organized, detail-oriented with a strong sense of follow through
    • Ability to obtain the knowledge and skills of every position in the operation

Keywords: Chick-fil-A-Franchise, Rocky Mount , Front of House Director, Executive , Rocky Mount, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


11B Infantryman - Management Training
Description: The Infantry is the backbone of the Army. These Soldiers fill the literal boots on the ground who are responsible for taking or holding ground during any combat operation. You'll attack, repel, and capture (more...)
Company: Army National Guard
Location: Smithfield
Posted on: 04/19/2021

Assistant Manager - Hospitality - #537 - Days/Evenings
Description: Assistant
Company: Sheetz
Location: Raleigh
Posted on: 04/19/2021

Research Associate - Data Flow and Management
Description: Posting Number:PG190870EPInternal Recruitment :NoWorking Title:Research Associate - Data Flow and ManagementAnticipated Hiring Range:Commensurate with ExperienceWork Schedule:Monday - Friday, 8:00am-5:00pmJob (more...)
Company: Inside Higher Ed
Location: Raleigh
Posted on: 04/19/2021


Medical Director / Psychiatrist / Inpatient - Raleigh, NC
Description: Medical Director, Behavior Health Services - PsychiatryStatus: Full time / Permanent OpportunityLocation: Raleigh, NCGroup profile:One the largest hospital systems
Company: Reap Healthcare Agents
Location: Raleigh
Posted on: 04/19/2021

Salesforce Manager
Description: Title Tech Lead At least 5 to 7 years of solid experience in Salesforce development Lightning Components Web Aura , Declarative, Apex Coding, Visual Force JavaScript with at least 3 full lifecycle (more...)
Company: Xoriant Corporation
Location: Raleigh
Posted on: 04/19/2021

Accounting Manager
Description: -Reporting directly to the Vice President of Finance and Strategy, the Accounting Manager is responsible for the preparation of financial statements, monthly reconciliations of various accounts, analyzing (more...)
Company: Gray Wolf Homes, LLC
Location: Garner
Posted on: 04/19/2021

People Services Manager
Description: Description br br Serves as the people manager responsible for attraction, selection and retention programs for company operations. Responsible for new Restaurant General Manager and above-store leadership (more...)
Company: Pizza Hut
Location: Raleigh
Posted on: 04/19/2021

Restaurant General Manager
Description: We Are Still Open, Growing, and Hiring Get Into the Burrito Business Last year, we promoted 11,000 Crew Members to Managers. This year, we don't plan on stopping. In 2021, we're adding 200 new restaurants (more...)
Company: Chipotle
Location: Raleigh
Posted on: 04/19/2021

Food Service Manager - Comprehensive Benefits
Description: The grand opening of the new Wake Forest store will be May 19th, 2021Hiring immediately We re looking for passionate people ready to collaborate, develop and be leaders. You ll join a dynamic retail environment (more...)
Company: Wegmans Wake Forest
Location: Raleigh
Posted on: 04/19/2021

Production Manager [Management Consultant-New York
Description: Management Consulting New York City, New York Atlanta, Georgia Boston, Massachusetts Washington, District Of Columbia Charlotte, North Carolina Milwaukee, Wisconsin Detroit, Michigan Columbus, Ohio Indianapolis, (more...)
Company: DeWolff, Boberg & Associates
Location: Raleigh
Posted on: 04/19/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Rocky Mount RSS job feeds