Senior Software Engineer, Back End

Company: Pendo.io
Location: Raleigh
Posted on: January 7, 2026

Job Description:

Pendo’s Integrations team enables our customers to become truly product-led by deeply embedding Pendo data into the rest of their technology stack. We build and maintain the backend systems that power key integrations with external applications and services — helping customers unlock the value of product insights across their broader workflows. The Integrations team is looking for a Senior Back End Engineer to join us in building the systems that bring Pendo’s insights into the tools our customers use every day. Key Responsibilities • Architect, design, and deliver large-scale backend services that power Pendo’s integrations with third-party systems such as Salesforce, Slack, Segment, and other enterprise tools. • Build and optimize distributed, event-driven data pipelines that reliably process and sync high volumes of behavioral and product analytics data. • Lead complex technical initiatives from discovery through design, implementation, testing, and production rollout. • Design, implement, and harden public- and private-facing APIs with a focus on performance, correctness, and maintainability. • Use AI-powered tools and workflows (LLMs, code assistants, automation frameworks) to enhance developer productivity and streamline how we design, build, and maintain integrations. • Collaborate cross-functionally with product, design, infrastructure, and partner teams to translate customer and business needs into elegant technical solutions. • Mentor and uplevel engineering peers, contribute to design reviews, and promote best practices in coding, reliability, testing, observability, and performance. • Drive operational excellence through robust monitoring, alerting, and continuous improvement of availability, throughput, and cost efficiency. • Contribute to technical strategy, architectural decisions, and long-term roadmaps for Pendo’s integration platform. Qualifications • 5 years of professional backend engineering experience, ideally in distributed systems, web applications, data-intensive products, or integration platforms. • Strong proficiency in a compiled backend language (e.g., Go, Java, Python, C++) and experience designing scalable services or APIs. • Experience building and operating high-throughput pipelines, microservices, or event-driven architectures. • Experience with cloud platforms (AWS/GCP), containerization (Docker, Kubernetes), and relational or NoSQL databases. • Strong understanding of performance optimization, resiliency patterns, and scalable system design. • Experience writing and maintaining unit, integration, and end-to-end tests. • Strong communication, collaboration, and technical leadership skills. • BS in Computer Science or equivalent experience. • Familiarity with integrating external APIs, authentication models, and partner platforms is a plus. Attributes & Mindset • Self-motivated, accountable, and eager to solve complex challenges. • Passionate about building products that impact millions of users. • Thrives in a collaborative, fast-paced environment. • Committed to learning, mentoring, and continuous improvement. Technologies & Tools • Backend: Go, Java, Python, C++ • Cloud & Data: AWS, GCP, Kubernetes, Docker, Redis, Pub/Sub, SQL/NoSQL • Integrations & APIs: REST, webhooks, OAuth, streaming pipelines • AI/ML: GenAI, LLMs, LangChain, workflow agents

Keywords: Pendo.io, Rocky Mount , Senior Software Engineer, Back End, Engineering , Raleigh, North Carolina