Check-In Representative - PAS I
Company: Pinehurst Surgical Clinic PA
Location: Pinehurst
Posted on: March 17, 2026
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Job Description:
Description: SUMMARY: A Patient Access Representative I (PAS I)
is responsible for helping patients gain access to medical
treatment facilities. The job description for a patient access
representative will include communicating well with members of the
public and accurately recording data. Responsible for providing
quality and efficient customer service to our patients. POSITION
REQUIREMENTS: Check-in * Greet patients and their caregivers on
arrival * Collect accurate information such as patient demographics
and insurance information * Relay information to relevant staff
members * Collect copays and balances as required or instructed *
Assist patients with questions, concerns, and issues * Give out
appropriate paperwork including but not limited to face sheet,
MIPS, and PHI * Other duties as assigned by manager, leads, or
other superiors to limit downtime End of Day * Balance daily
transactions * Add up all receipts and balance with monies received
for the day * Write deposit for monies collected * Print out daily
transactions and reports Requirements: PREFERRED QUALIFICATIONS: *
Experience in a clerical position preferred * High school diploma
or equivalent * Knowledge of medical terminology and insurance
plans is beneficial * Proficiency in Microsoft Office and data
entry systems * Knowledge and understanding of billing and payment
procedures, rules & regulations of contractual and non-contractual
insurance carriers * Ability and understanding of how to use
ICD-10, HCPCS, and CPT coding books and or applications * Ability
to multitask and maintain strong attention to detail * Ability to
speak clearly and concisely with pleasant attitude, and present a
neat appearance PERSONAL CHARACTERISTICS: * Compassionate and
patient * Professional demeanor * Excellent communication and
interpersonal skills * Strong administrative and organizational
skills * Listens well and devotes full attention to patients and
medical professionals * Maintain confidentiality
PI68f3e2f9e362-29400-39286646
Keywords: Pinehurst Surgical Clinic PA, Rocky Mount , Check-In Representative - PAS I, Customer Service & Call Center , Pinehurst, North Carolina