Service Advisor

Company: Feyer Auto Group
Location: Ahoskie
Posted on: February 16, 2026

Job Description:

Job Description Job Description At Feyer Ford of Ahoskie, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our people, customers, and business partners. Every employee at Feyer Ford of Ahoskie is absolutely critical to our success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership group throughout the years. BENEFITS Health Insurance PTO/Vacation Training Pay Flexible scheduling RESPONSIBILITIES Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance based on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers REQUIREMENTS Proven record of achieving exceptional customer satisfaction Past experience as a service advisor, assistant lane manager or service consultant Above-average energy level A desire for a long-term career with a growing organization Personal and professional integrity Computer skills and willingness to learn new programs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Feyer Auto Group, Rocky Mount , Service Advisor, Customer Service & Call Center , Ahoskie, North Carolina