Student Services Support Coordinator

Company: UNC-Chapel Hill
Location: Chapel Hill
Posted on: April 1, 2026

Job Description:

Position Summary The Student Services Coordinator supports the operations and academic goals of UNC -Chapel Hill Summer School by serving as a key point of contact for students in part-time studies, pre-college programs, and visiting student populations (formerly Friday Center/Digital and Lifelong Learning Credit programs). This part-time position plays a central role in student inquiry management, admissions processes, enrollment functions, and program communications to ensure a smooth and positive experience from initial contact through course completion. The Coordinator supports admissions review and registration workflows, collaborating with other Summer School staff, academic departments, campus partners, and administrative offices to resolve issues and maintain data accuracy. This position also contributes to student outreach and communications, ensuring that students receive timely, accurate information about deadlines, procedures, and academic requirements. The Student Services Coordinator must demonstrate strong organizational and communication skills, attention to detail, and a student-centered approach. This role requires the ability to manage multiple priorities in a fast-paced academic environment, maintain professionalism and confidentiality, and exercise sound judgment in addressing student needs and complex administrative processes. Required Qualifications, Competencies, And Experience Proven ability to manage multiple tasks, track details accurately, and meet deadlines. Strong written and verbal communication skills with a commitment to responsive and professional service. Experience handling confidential information with discretion. Proficiency with Microsoft Office Suite (including Outlook, Excel, Word, and Teams) and ability to learn new systems quickly. Excellent interpersonal skills and the ability to work collaboratively with students, staff, and faculty across the University. Demonstrated ability to interpret and apply policies and procedures consistently. Preferred Qualifications, Competencies, And Experience Experience with UNC -Chapel Hill systems such as ConnectCarolina, FCMS , Slate, or related student information systems. Knowledge of university policies related to admissions, registration, and academic records. Experience supporting part-time and/or visiting populations. Demonstrated ability to create and maintain process documentation or student-facing resources. Work Schedule Monday – Friday, between the hours of 8:00 AM – 5:00 PM

Keywords: UNC-Chapel Hill, Rocky Mount , Student Services Support Coordinator, Administration, Clerical , Chapel Hill, North Carolina