Training & Technical Writing Coordinator
Company: Novo Nordisk
Location: Clayton
Posted on: July 10, 2025
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Job Description:
About the Department At Novo Nordisk, we are helping to improve
the quality of life for millions of people worldwide. For more than
100 years, we have led the way in diabetes care. Being part of Novo
Nordisk allows our employees to embark on the opportunity to help
improve the quality of life for millions of people around the
world. In NC, we operate three pharmaceutical manufacturing
facilities that are responsible for fulfilling different steps in
our injectable and oral treatment supply chains. Our newer Active
Pharmaceutical Ingredients (API) facility in Clayton, NC sits on
825,000 square-feet of state-of-the-art equipment, and houses the
Fermentation, Recovery and Purification in the production of
ingredients for Novo Nordisk’s innovative oral products. At API,
you’ll join a global network of manufacturing professionals who are
passionate about what they do. What we offer you: Leading pay and
annual performance bonus for all positions All employees enjoy
generous paid time off including 14 paid holidays Health Insurance,
Dental Insurance, Vision Insurance – effective day one Guaranteed
8% 401K contribution plus individual company match option Family
Focused Benefits including 14 weeks paid parental & 6 weeks paid
family medical leave Free access to Novo Nordisk-marketed
pharmaceutical products Tuition Assistance Life & Disability
Insurance Employee Referral Awards At Novo Nordisk, you will find
opportunities, resources, and mentorship to help grow and build
your career. Are you ready to realize your potential? Join Team
Novo Nordisk and help us make what matters. The Position Support
both training administrative and technical writing
responsibilities. Serve as a cross-departmental support resource,
emphasizing administrative tasks related to training, to include
supporting design, enhancement, and maintaining the document
creation and revision process for site documents, and supporting
Process Responsible personnel. Relationships Reports to Manager.
Essential Functions Input training data into the Learning
Management System (LMS), ensuring accuracy of information and
adherence to Good Documentation Practices (GDP) Oversee the
assignment of training to employees, manage the training structure,
and input courses, modules, and job functions into the LMS Provide
training and support to site employees on the Learning Management
System, training trackers, and other training tools as necessary
Collaborate continuously with the local Training organization to
maintain a cohesive and effective training framework Assist in the
development, drafting, and revision of technical documentation,
including job instructions, standard operating procedures (SOPs),
and training materials, ensuring clarity and accuracy Collaborate
with subject matter experts (SMEs) to gather information and verify
technical content for documentation Maintain and update existing
documentation to reflect changes in processes, systems, or
compliance requirements Follow established templates and guidelines
to ensure consistency in style, tone, and formatting across all
documentation Participate in review sessions with senior technical
writers and other stakeholders to gather feedback and improve
processes Assure compliance and alignment with Novo Nordisk and API
DK training and technical writing standards Follow all safety &
environmental requirements in the performance of duties Other
accountabilities, as assigned Physical Requirements Ability to work
in an open office environment with the possibility of frequent
distraction. Ability to travel up to 10% of the time. (% can change
on a case-by-case basis based on the role.) Qualifications
Bachelor's Degree in a relevant field of study from an accredited
university required In lieu of a Bachelor’s degree with a minimum
of one (1) year of experience, may consider an Associate’s Degree
in a relevant field of study from an accredited university with a
minimum of three (3) years of relevant experience in training or
technical writing required Minimum one (1) year of relevant
experience in training or technical writing required Computer
literacy, experience with spreadsheets & presentation material
required Experience working in a regulated environment (FDA, cGMP,
OSHA) preferred Able to read, write & understand complicated
product documentation & standard operating procedures with
attention to high-level concepts preferred Able to organize,
coordinate & track multiple tasks & events required Able to work in
an orderly & methodical manner, including coaching others to do so
required Able to generate accurate & timely reports, prioritize
assignments & responsibilities required We commit to an inclusive
recruitment process and equality of opportunity for all our job
applicants. At Novo Nordisk we recognize that it is no longer good
enough to aspire to be the best company in the world. We need to
aspire to be the best company for the world and we know that this
is only possible with talented employees with diverse perspectives,
backgrounds and cultures. We are therefore committed to creating an
inclusive culture that celebrates the diversity of our employees,
the patients we serve and communities we operate in. Together,
we’re life changing. Novo Nordisk is an equal opportunity employer.
Qualified applicants will receive consideration for employment
without regard to race, ethnicity, color, religion, sex, gender
identity, sexual orientation, national origin, disability,
protected veteran status or any other characteristic protected by
local, state or federal laws, rules or regulations. If you are
interested in applying to Novo Nordisk and need special assistance
or an accommodation to apply, please call us at 1-855-411-5290.
This contact is for accommodation requests only and cannot be used
to inquire about the status of applications.
Keywords: Novo Nordisk, Rocky Mount , Training & Technical Writing Coordinator, Administration, Clerical , Clayton, North Carolina