Program Manager - Crisis Response
Company: FHI 360
Location: Durham
Posted on: May 3, 2024
Job Description:
Job Summary:Under the guidance of the Associate Director of
Programs & Operations, the Crisis Response Program Manager plays a
pivotal role in steering a dynamic portfolio of humanitarian
initiatives. Tasked with ensuring that each project meets its
milestones efficiently and remains within budget, this position is
crucial for maintaining stringent donor compliance and achieving
impactful results. The Program Manager is instrumental in
continuously supporting the project teams in refining project
execution, both operationally and technically. By collaborating
closely with Crisis Response's Technical Advisors, they facilitate
thorough technical reviews and uphold standards of quality and
effectiveness in all project activities. This role is central to
enhancing the overall performance and success of the organization's
humanitarian efforts. Prospective candidates should be a team
player, flexible, and come to work (mostly) with a good sense of
humor.Accountabilities:
- Equip each project with essential processes and templates, and
develop robust project management standards in collaboration with
project backstops for effective implementation.
- Manage the complete development lifecycle of projects, ensuring
smooth progression from initiation to completion.
- Provide clear guidance and oversight to project staff,
clarifying project plans and priorities while fostering a
collaborative team environment.
- Develop, refine, and implement best practices and tools for
superior project execution and management.
- Assist project teams with essential functions including
documentation, training, presentations, and the preparation of
budget proposals for management and staff.
- Proactively identify and resolve project issues, implementing
improvement strategies to keep projects on track and within budget
constraints.
- Coach, mentor, and manage project team members to ensure
quality, efficiency, and compliance with both project and
organizational standards and policies.
- Build, develop, and nurture critical relationships with project
staff and local partners that contribute to the project's
success.
- Oversee HQ-based Program Officers and other staff, ensuring
alignment with project goals.
- Facilitate interactions with support services and propose
creative solutions to operational challenges in complex
environments.Applied Knowledge & Skills:
- Donor Expertise: Possess an excellent understanding of key
donors including USAID/BHA, FCDO, PRM, UN, and others, ensuring
compliance and effective engagement.
- Project Backstopping: Demonstrated experience in backstopping
projects alongside local partners, contributing to capacity
building and sustainability.
- Humanitarian Operations: Operational familiarity with
international humanitarian architecture and core coordination
processes essential for managing large-scale emergencies.
- Ethical Standards: May be responsible for promoting Prevention
of Sexual Exploitation and Abuse (PSEA) standards, as well as
adherence to the Red Cross and NGO Code of Conduct.
- Language Requirement: Excellent verbal and written English
skills required.
- Adaptability: Ability to remain flexible and effective within
complex operating environments and under the rapid pace of
humanitarian work.
- Challenging Environments: May travel in insecure locations
characterized by minimal infrastructure or amenities.
- Team Dynamics: Proactive and collaborative team player with a
good sense of humor, essential for maintaining morale and enhancing
team cohesion.Problem Solving & Impact:
- Decisions and actions have serious implications with delays in
project schedules, operations and may affect overall business
activities.
- Problems are complex and require analysis of situations and
data with evaluation of various factors.
- Exercises judgment within broadly defined practices and
policies to select methods and techniques to obtain
results.Supervision Given/Received:
- Supervisory Role: Will have supervisory responsibilities,
directly supervising Program Officers/Assistants.
- Problem Escalation: Refers deviations, challenges, and
unfamiliar situations encountered in assignments to a supervisor
for resolution and guidance.
- Instruction-Based Assignment Handling: Receives clear
instructions for undertaking new, complex, or unusual assignments,
enhancing learning and performance.
- Quality Assurance: Regularly reviews work ensure technical
accuracy and adherence to given instructions or established
procedures, with the intensity of reviews increasing for more
complex assignments.
- Reporting Structure: Typically reports to an Associate Director
or Director, maintaining clear lines of communication and
accountability.
- Proactive: Ability to see "around corners" and work
independently. Individual should pride itself on being self-aware
and know when to escalate issues.Education:**
- Bachelor's Degree or its International Equivalent in a relevant
field.
- Master's Degree recommended but not required.
- Project Management (PM) Certification preferred.Experience:**
- Typically requires 8+ years of relevant experience with
projects management principles and practices, 2+ years of line
management experience required.
- Articulate, professional and able to communicate in a clear,
positive manner with clients and staff.
- Prior work experience in an international non-governmental
organization (INGO).
- Prior work experience working as a field-based staff is a
plus.Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and
doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift/move up to 5 lbs.
- Ability to deploy to areas with limited infrastructure and
High/Exteme Risk operating environments.Travel Requirements:
- Travel requirement -30%Location: U.S.-based. Remote or Hybrid
Work Schedule acceptable.The expected US Basedhiringsalary range
for this role is listed below. Candidate FHI 360 pay ranges
represent national averages that vary by geographic location. When
determining an offer amount, FHI 360 factors in multiple
considerations, including but not limited to: relevant years of
experience and education possessed by the applicant, internal
equity, business sector, and budget.Base salary is only one
component of our offer. FHI 360 contributes 12% of monthly base pay
to a money purchase pension plan account. Additionally, all US
based staff working full-time, which is calculated at 40
hours/week, receive 18 days of paid vacation per year, 12 sick days
per year, and 11 holidays per year. Paid time off is reduced pro
rata for employees working less than a full-time schedule.US Based
Hiring Salary Range:$80,000 - $107,000International hiring ranges
will differ based on location.This job posting summarizes the main
duties of the job. It neither prescribes nor restricts the exact
tasks that may be assigned to carry out these duties. This document
should not be construed in any way to represent a contract of
employment. Management reserves the right to review and revise this
document at any time.FHI 360 is an whereby we do not engage in
practices that discriminate against any person employed or seeking
employment based on race, color, religion, sex, sexual orientation,
gender identity, national or ethnic origin, age, marital status,
physical or mental disability, protected Veteran status, or any
other characteristic protected under applicable law.Our values and
commitments to safeguarding: FHI 360 is committed to preventing any
type of abuse, exploitation and harassment in our work environments
and programs, including sexual abuse, exploitation and harassment.
FHI 360 takes steps to safeguard the welfare of everyone who
engages with our organization and programs and requires that all
personnel, including staff members and volunteers, share this
commitment and sign our code of conduct. All offers of employment
will be subject to appropriate screening checks, including
reference, criminal record and terrorism finance checks. FHI 360
also participates in the Inter-Agency Misconduct Disclosure Scheme
(MDS), facilitated by the Steering Committee for Humanitarian
Response. In line with the MDS, we will request information from
job applicants' previous employers about any substantiated findings
of sexual abuse, exploitation and/or harassment during the
applicant's tenure with previous employers. By applying, job
applicants confirm their understanding of these recruitment
procedures and consent to these screening checks.FHI 360 will
consider for employment all qualified applicants, including those
with criminal histories, in a manner consistent with the
requirements of applicable state and local laws.FHI 360 will never
ask you for your career site username or password, and we will
never request money, goods or services during the application,
recruitment or employment process. If you have questions or
concerns about correspondence from us, please email .FHI 360
fosters the strength and health of its workforce through a,
professional developmentand policies and programs that support a
healthy work/life balance. Join our global workforce to make a
positive difference for others - and yourself. Please click to
continue searching FHI 360's Career Portal.
Keywords: FHI 360, Rocky Mount , Program Manager - Crisis Response, Accounting, Auditing , Durham, North Carolina
Didn't find what you're looking for? Search again!
Loading more jobs...