RockyMountRecruiter Since 2001
the smart solution for Rocky Mount jobs

Tax Expert - 3+ tax seasons experience required

Company: Intuit
Location: Rocky Mount
Posted on: February 20, 2021

Job Description:

Overview Do you have a minimum of 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year? If you're a tax professional, we need you to help our customers complete thier taxes using TurboTax. You?ll advance our goal of ?Powering Prosperity Around the World? by providing expert guidance and explanations of tax and technical terms to our customers. You?ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring

  • Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.
  • Prior tax preparation experience in a tax practice or retail setting required.
  • College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax
  • Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules
  • PTIN required
  • Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA
  • Strong customer service skills with ability to empathize and instill confidence
  • Ability to work within a team to assist in preparation of accurate tax returns in a timely manner
  • Strong Research skills and the ability to quickly use online resources to find answers
  • Critical thinking and problem solving
  • Persistence and determination
  • Willingness to utilize audio/visual tools to communicate with customers
    • Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well
    • Friendly and reassuring on camera
    • Bilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assoc How you will lead
      • This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns
      • Compiling/preparing tax returns for TurboTax Customers
      • Gathering/organizing and accurately entering customer data in the federal and state tax returns for review
      • Communicate directly with the customer as needed
      • Coordinate customer meetings and follow-up
      • Communicate updates to credentialed tax experts on assigned customers
      • Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations
      • Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries
      • Will interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:
        • Accurate and complete customer data entered in tax returns for credentialed tax expert review
        • High quality customer interactions and experiences
        • Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions
        • Proficient with technology and solid knowledge of computer operations and software.
        • Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer
        • Document customer interactions
        • Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Rocky Mount , Tax Expert - 3+ tax seasons experience required, Accounting, Auditing , Rocky Mount, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Management Leaders - Own your own Business
Description: Own A Franchise br 40 BUSINESS CATEGORIES br PROVEN BUSINESS MODELS br FIND OUT HOW BUSINESS br OWNERS CAN EARN MORE br Have you ever thought about owning your own business If so, now is the (more...)
Company: WilliamsonHeckt
Location: Portsmouth
Posted on: 03/3/2021

Remote Tax Manager (Contract)
Description: Remote Tax Manager br br Compensation: br br Senior Manager: 65 / hour and up br br Manager: 50 - 60 / hour br br Location: Remote br br Duration: 2-3 months this role would be (more...)
Company: Beech Valley Solutions
Location: Durham
Posted on: 03/3/2021

Property Controller - Corporate Headquarters - Raleigh, North Carolina
Description: SUMMARY:--Administers, directs, and controls the operations of the Accounting for a select group of hotels. Provides information, assuring ownership of proper control and prudent management through direct (more...)
Company: Concord Hospitality Enterprises Company
Location: Raleigh
Posted on: 03/3/2021


ONLINE MEDICAL BILLING & CODING TRAINING - LEARN FROM HOME
Description: Interested in Online Medical Billing Coding Training My Medical Career Can Help Rapid ONLINE Training National Accreditation Financial Aid Assistance Career Placement Services Medical Billing (more...)
Company: My Medical Career
Location: Henderson
Posted on: 03/3/2021

ONLINE MEDICAL BILLING & CODING TRAINING - LEARN FROM HOME
Description: Interested in Online Medical Billing Coding Training My Medical Career Can Help Rapid ONLINE Training National Accreditation Financial Aid Assistance Career Placement Services Medical Billing (more...)
Company: My Medical Career
Location: Carrboro
Posted on: 03/2/2021

Remote Tax Senior
Description: Remote Tax Senior br br Compensation: Varies, 65,000 - 75,000 depending on experience, plus benefits br br Location: Remote br br Beech Valley connects Top Tier CPAs to highly sought-after (more...)
Company: Beech Valley Solutions
Location: Durham
Posted on: 03/3/2021

Financial Counselor
Description: Company OverviewGreene County Health Care is a Community Health Center providing comprehensive medical, dental and behavioral health services for members of our communities in Greene, Pitt and Pamlico (more...)
Company: Greene County Health Care Inc. (GCHC)
Location: Snow Hill
Posted on: 03/3/2021

Staff Accountant
Description: Express Employment Professionals is hiring a Staff Accountant in Cary, NC. This is a full-time, direct hire position no contracting required , with a target salary range of 52,000
Company: Express Employment Professionals
Location: Cary
Posted on: 03/2/2021

Payroll Administrator
Description: Ref ID: 03220-0011714417Classification: Payroll AdministratorCompensation: 60000.00 to 70000.00 yearlyIf you want a challenging position with an industry leader and strong career growth opportunity, (more...)
Company: Robert Half
Location: Cary
Posted on: 03/2/2021

Credit & Collections Specialist - Contract
Description: Vaco Staffing is actively looking for a Collections Specialist for a long-term contract. This opportunity will be on-site in the RTP area.As a Credit Collections Specialist you are responsible for collections (more...)
Company: Vaco Staffing
Location: Morrisville
Posted on: 03/2/2021

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Rocky Mount RSS job feeds